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Senior Product Manager, Customer Journey Dealership Experience at Ford Motor Company
, United States


Job Descrption

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

In this position... 

Ford is looking for a Product Leader to drive forward a new startup within the Digital Product space, focused on the dealership experience within the end-to-end customer journey. The team is looking for a passionate and strategic Senior Product Manager who loves to innovate and drive products within the Dealership experience forward, ultimately changing tens of millions of customers lives.

The Senior Product Manager will be responsible for defining strategy, managing a portfolio of large products, enhancing/creating new customer experiences to drive meaningful improvement in business performance, analyzing data, and coordinating a team of engineers, designers, and product managers to fulfill the vision. The ideal candidate will also be customer-obsessed, will have an ability to operate strategically and tactically, and work independently under time constraints to meet deadlines. This ideal candidate will also have a proven track record in taking on end-to-end ownership and successfully delivering results in an ambiguous and dynamic business environment.

What you'll do...

  • Collaborate on Multi-year Customer Journey product strategy for Ford Motor Company
  • Own the strategy for your product area, defining your vision, goals, and investments
  • Develop new product pitches and requirements, and translating into high quality product roadmaps
  • Coordinating a large diverse team of product managers to innovate new and enhance existing products to drive your vision.
  • Managing a diverse roadmap and making tradeoff decisions between investments across multiple years
  • Analyzing data and performing sophisticated analytical exercises
  • Drive standardization, simplification, and automation of internal processes and product development mechanisms to increase throughput
  • Managing weekly, and monthly product/business reporting
  • Additional responsibilities to be expected 

You'll have... 

  • Bachelors degree required 
  • 5+ years of product management experience 
  • Experience with feature delivery and tradeoffs of a product
  • Experience owning/driving roadmap strategy and definition
  • Experience with end to end product delivery
  • A proven track record of setting and exceeding aggressive goals
  • Ability to develop ideas independently and thrive in a fast-paced environment
  • Ability to work independently and effectively across internal and external organizations

Even better, you may have...

  • MBA or equivalent
  • Strong organizational and time management skills with the ability to manage multiple, competing priorities simultaneously, multi-task, and meet deadlines.
  • Excellent cross-group collaboration skills, ability to impact outcomes in a fast-paced, matrixed environment.
  • Exceptional verbal and written communication skills, capable of presenting to senior leadership
  • Excellent business judgment and demonstrated ability to think and act both strategically and tactically
  • Self-starter who is customer obsessed, detail-oriented, and an enthusiastic team player

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time. 

For a detailed look at our benefits, click here:

https://fordcareers.co/LL6HTHD 

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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