We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.
In this position...
The Ford Pro Fleet Management Account Manager reports directly to the Ford Pro General Manager, Commercial & Government Sales. General responsibilities for the role are as follows:
- Establish, develop, and maintain effective relationships with operations, management, and leadership teams at the 6 Major US Fleet Management Companies (FMCs) to promote increased awareness and adoption of Ford Pro products and services.
- Act as the primary Ford Pro contact and Subject Matter Expert (SME) on all issues and strategic initiatives regarding the Fleet Management industry as a whole.
- Lead virtual and in-person presentations of the Ford Pro portfolio of vehicles, products, and services with FMC personnel and leadership, and coordinate joint sales efforts between FMCs and Ford Pro National Account Management Team.
- Lead all collaborative efforts with FMC Sales Teams to develop go-to-market strategies and materials to competitively position Ford Pro when working with our mutual commercial customers.
- Participate in FMC Sales Meetings/Activities, Industry Trade Shows, Ford Pro Events, etc.
- Coordinate all FMC-facing communications to ensure pertinent information is provided in a timely and accurate manner and cascaded to all mutual fleet customers accordingly (scheduling/production details, vehicle pricing and incentive updates, Ford Pro announcements, etc.).
- Facilitate communication and collaboration between the 6 Major US Fleet Management Companies and the various branches of Ford Pro (Charging, Data/Intelligence, Parts & Service, Systems/IT, etc.).
- Act as the strategic “Voice of the Fleet Management Company Customer” within Ford Pro.
- Assist in the development of annual Fleet Incentive Programs that impact both end users and FMCs.
- Perform and provide regular industry analysis of ordering trends vs. historical data to aid in the strategic direction of Ford Pro as a whole.
- Provide direction for and manage escalated issues from the CCOE FMC Leasing Analyst Team.
- Oversee Bailment Pool operations and develop/maintain Rapid Order Fulfillment Pools, as needed.
- Collaborate with NAVL Team on a regular basis to streamline the order-to-delivery (OTD) process and identify, address, and resolve FMC issues within the Logistics and Transportation space.
- Develop IT enhancements to ensure Ford Pro is the easiest OEM to work with in the industry.
- Participate in the planning and execution of the Annual Ford Pro FMC Executive Summit.
You'll have...
- Bachelor's or Master's Degree Required
- 5+ years of experience in account management working with various customers in managing their day to day business
- 3+ years of experience of data analytics using Excel
- 3+ years of experience working on presentations for customers utilizing PowerPoint
Even better, you may have...
- Strong communication and customer service skills
- Fleet management experience is preferred
- Able to collaborate with various Ford Pro departments and teams
- Strong knowledge of Ford Pro’s fleet and commercial portfolio
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here: https://fordcareers.co/LL6NonHTHD
This position is a leadership level 6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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