We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
The Ford.com team is looking for individuals with digital marketing, delivery expertise to partner with our product organization turning data-driven insights into innovative solutions that improve sales and customer dedication.
In this position...
Consider joining Ford as a Program Manager within our .com portfolio management team. This role is responsible for the communication of defined scope, capacity planning, roadmap management and operational measurement internally for cross-portfolio workstreams that directly impact customer experiences. The Program Manager will help implement new portfolio processes and be a champion for the progression and growth of the team. In addition to showing entrepreneurial thought leadership, you will be required to use core project management, communication, presentation, and creative problem-solving skills to ensure the portfolio delivers projects on time and within budget.
This is a hybrid opportunity in our Wagner West location and the team normally is onsite 1-2 days/ week.
What you'll do...
- Effectively present and communicate delivery plans, statuses, risks and key decisions within product teams and with Senior Management on a regular basis
- Balance multiple projects to critical path, providing regular milestone updates and risk assessments to stakeholders and Senior Management
- Assist in new process creation and roll-out
- Provide guidance to product teams on agile ceremonies, best practices, and implementation
- Help the product lead define and articulate project strategy and objectives, scope, and business requirements
- Think creatively to make recommendations regarding execution strategies and potential solutions
- Identify, research, analyze and manage risks and interdependencies within projects/systems/resources, and formulate plausible solutions and contingency plans in consultation with stakeholders and Senior Management
- Starting right from project Discovery, document project scope, high-level solutions and business requirements, while working with IT resources, gather detailed requirements and define detailed implementation plans
- Ensure all impacted partners are involved and effectively interact with agency/vendor/business partners. Communicate expectations, share information and hold partners accountable
You'll have...
- Bachelor’s degree or a combination of education and equivalent experience
- 5 + years of project or program management experience working in a fast-paced, environment where priorities shift on a regular basis
- 4+ years of experience in project or program management specific to web development
- 3 + years of experience working in an agile development-based environment with decision-making and creative problem-solving skills
Even better, you may have...
- Master's Degree
- Experience managing creative execution
- Clear understanding of analytics implementation and process
- Firm grasp of capacity-based planning
- Demonstrable ability to complete projects according to outlined scope, budget and timeline
- Be a self-starter with the ability to deal with ambiguity.
- Experience with CRM or e-Commerce program management
- Agency experience highly preferred from gathering requirements, through design, QA and deployment
- Scrum Master or formal training in an agile delivery model
- PMP certification
- Ability to work both independently and multi-functionally to achieve desired results
- Understanding of ecommerce standard processes
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
This position is a range of salary grades 6-8.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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