At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
FordPass is a world-class customer-facing mobile application used by millions of people around the world. We are looking for an experienced and customer-centric technical program manager who embraces lean and agile practices. The Technical Program Manager will interact directly and continuously with product managers, software engineers and designers, organizing and leading the successful delivery of complex and cross-cutting projects.
In this position, you will:
- Orchestrate delivery of complex projects and programs for the FordPass and Lincoln Way mobile apps.
- Build strong relationships with product teams to understand their needs and priorities.
- Work with cross-functional teams to define project scope, goals, and deliverables.
- Develop and maintain project plans and schedules.
- Manage project dependencies and critical path to ensure on-time delivery.
- Proactively identify and mitigate project risks and issues.
- Predict challenges with interdependencies spanning multiple software systems that go beyond technical and work to eliminate them; proactively helps teams understand technical implications of design decisions and features.
- Communicate project status, risks, and blockers to stakeholders and leadership.
- Define and monitor Technical Success Metrics (including KPIs); identifies reaction plan as needed.
- Drive continuous improvement in project management processes and agile methodologies.
- Collaborate with product teams to ensure acceptance criteria are clearly defined and understood.
- Ensure project deliverables meet quality standards and business requirements.
- Ensure timely and effective communication with all stakeholders, including internal teams and external partners.
Qualifications:
- Bachelor’s degree in engineering, Computer Science, or equivalent work experience.
- 8+ years of experience in direct product/technical program management in highly complex systems, including multiple successful release cycles of significant software at scale.
- 6+ years of experience leading cross-functional and/or cross-team projects.
- Deep experience with Agile methodologies and project management tools (e.g., JIRA, Confluence).
- Excellent communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders.
- Ability to build strong relationships with product teams and stakeholders.
Preferred Requirements:
- Experience orchestrating mobile software delivery projects.
- Strong analytical and problem-solving skills; comfortable identifying, sourcing, and analyzing large data sets to identify opportunities.
- Ability to thrive in an ambiguous and rapidly changing environment.
- Experience managing dependencies across functional teams and external partners.
- Effective prioritization skills with the ability to manage multiple projects simultaneously.
- Experience developing diagrams to help communicate complex concepts.
- Experience implementing programs and processes that support how teams work.
- Experience estimating effort and sizing of work for successful delivery of the product, with an understanding of trade-offs and impacts.
What you will receive in return:
As part of the Ford family, you will enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.
If you have what it takes to help us redefine the future of mobility, we would love to have you join us.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is available for this position.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
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