Drive product quality performance actions and service solutions to reduce cost and customer impact, while also facilitating data acquisition resources to support effective and efficient root cause analysis and concern prioritization.
Responsibilities:
- Manage overall quality performance of In-Vehicle Infotainment modules in production.
- Utilize Jira (concern management tool) to manage an efficient Warranty Return analysis process to identify actionable software, hardware design, manufacturing and system issues.
- Develop and leverage automation testing capabilities to insure robust module analysis.
- Lead Warranty Spend Cost Reduction and Supplier Recovery projects.
- Work with Field Service teams to address customer and serviceability/repair concerns.
- System and subsystem level triage, troubleshooting, and defect root cause analysis of embedded systems software concerns through analysis of log files.
Requirements:
- Bachelor’s Degree or foreign equivalency degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, Aerospace Engineering, Automotive Engineering, or a related field/degree
- 3 years of experience using CAN tools to collect and diagnose vehicle communication data between different electronic modules.
- 3 years of experience troubleshooting automotive infotainment systems
- 3 years of experience utilizing defect/concern tracking and management tools (such as Atlassian Jira).
- 3 years of experience analyzing software diagnostic log files for root cause analysis.
As part of the Ford family, you will enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation, and much more. You will also experience exciting opportunities for professional and personal growth and recognition.
If you have what it takes to help us redefine the future of mobility, we would love to have you join us.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Vehicle discount program for employees and family members, and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here:
https://clicktime.symantec.com/15uBY3HwUDtGFw9DDZYtV?h=Rv09TtVBdqyCZwk7uGeTnJunVyJJt580XBPSjrr80_c=&u=https://fordcareers.co/GSR-non-HTHD
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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