The go-to-market partner is a leading communication and information technology service provider in the United Arab Emirates (UAE). The aim of the contract is to augment the partner’s multi-cloud strategy within the UAE and offer their customers a hyperscale cloud platform enriched with a comprehensive suite of Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) solutions. These services aim to help their customers address complex
business challenges effectively. The partner and Oracle have agreed a mutually beneficial collaboration founded on Oracle's "Alloy" platform. This platform will offer a rich set of IaaS, PaaS, and SaaS cloud services—hosted in the partner’s selected data centers. In simple terms, "Alloy" is an Oracle Cloud realm comprising two regions (primary and disaster recovery), delivered to the market, and fronted by the partner. The proposed Alloy solution will empower the partner to deliver a distinct advantage to clients requiring enhanced data sovereignty and regulatory compliance. This is achieved through physically isolated platforms separate from the commercial and private sectors. Such an offering opens opportunities for the partner in connectivity-dependent sectors like healthcare (connecting insurance networks, hospitals, and telemedicine) and education (linking universities, research centers, and schools). In addition, the partner will be able to offer differentiated services by augmenting the Alloy catalogue with customer services tailored to market-specific
needs, such as Bring Your Own Hardware Encryption or SPARC as a Service.
Alloy equips the partner to become a regional cloud infrastructure provider, catering for clients in UAE who require strict adherence to data sovereignty and regulatory mandates. The partner maintains control over both the commercial aspects and customer experience associated with Alloy and possesses the flexibility to customize and extend
the platform to meet specific market needs.
In the Alloy approach, Oracle supplies all the requisite hardware and software, while also managing all patches,
fixes, and updates to ensure that the platform remains up to date with the latest capabilities. This support is
extended to the partner, who are responsible for providing the data center facilities. In addition, the partner oversees the End Customer experience, including brand management, billing operations for End Customer accounts, and first
line customer support, as well as customer onboarding. Once an End Customer establishes an account, they
are responsible for creating the tenancies needed to access OCI cloud services.
Topic
Role/Responsibility
Alloy agreement/Alloy OD/SaaS OD
Liaise with Oracle Cloud teams Iaas/PaaS and SaaS product management teams on changes to the Service Specifications and Alloy documents. There is an obligation to notify the client of any changes to the Alloy services
Mobilise IaaS/PaaS Sales/Pre-sales team
Confirm mapping of the 3 Cloud Engineers and 25 salespeople allocated to selling Alloy IaaS and PaaS
Mobilise the SaaS Sales/Pre-sales team
Confirm allocation and tracking of 400 hours of pre-sales effort. Confirm the mapping of the 7 salespeople selling SaaS on Alloy
Compensation
Confirming the Tech Cloud (Sales Performance Incentive Fund) SPIF arrangement
Communication/PR
Communicate to our sales team on how to position Alloy to the clients
Communication/PR
Announce Alloy to the user community (with Oracle Anti-Trust team approval)
Communication/PR
Announce Alloy to the partner community (with Oracle Anti-Trust team approval)
Resellers
Establish how the client can resell Alloy through reseller community
Governance
Establish steering committee (including the Oracle individuals named in the contract)
Compliance
Work with the Oracle Cloud Infrastructure (OCI) compliance team to assist with the Alloy certification in accordance with the Ordering Document (OD)
Alloy implementation
Work with the OCI and SaaS product management teams to implement the Alloy to achieve a successful go-live
SaaS implementation
Work with the SaaS sales team to confirm the BOM of the anchor client and drive the programme of work to get the anchor client live on Alloy
Career Level - IC4
Partners with Account, Technology, and Application sales representatives to qualify and close new business on Oracle solutions. Provides specific industry or product expertise to facilitate the closing of deals within sales representatives territory. Interacts with sales team to architect the solution, and develop and execute solution strategies for market. Manages solution opportunities to obtain appropriate and necessary resources for all qualified opportunities. Leads teams in the sales process for establishing market visibility and deal visibility. Presents/demonstrates solution to high level clients and industry conference attendees. May provide training to field sales on industry/solutions. Builds and maintains a network and up to date specific industry or product knowledge.
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