Job Description
PURPOSE
You will be primarily responsible for efficient running, configuration and continuous development of HR Systems delivered through SAP SuccessFactors and multiple other systems. In addition, day-to-day activities will include responding to various customer and information management requests. Project managing multiple changes especially with our HRIT team and helping scope new process improvement to help us achieve the ‘One Renesas’
This role is accountable for developing and driving continuous improvement of system functionality, inclusive of data governance. The role is required to deliver superior stakeholder management, governance and roadmap planning to HR whilst working in close partnership with IT to deliver the roadmap.
You should possess a solution-oriented mindset and high degree technical understanding in connection with system functionality. Thinking at this level is about knowing your way around a wide range of procedures and answering questions about what needs to be done in specific local situations which may have a significant degree of complexity. In addition, inter-personal skills are required to guide stakeholders through degrees of non-complex to complex situations, providing the highest levels of resolution, support and customer satisfaction, in-line with company policy and procedures.
RESPONSIBILITIES
- A leading contributor directly responsible for the delivery of the core modules within Success factors and other HR technology
- Responsible for delivering efficient and effective resolution to all employee queries and systems specific requests, providing end user support as needed and acting as a functional expert including demonstrating associated best practice.
- Working with wider HR Systems and Operations team as well as third-party vendors, as needed, for system maintenance, first line of support for systems issues; acting as a central point of contact in collating, trouble-shooting, resolving and escalating issues.
- For enhancement requests, conduct requirements gathering and assessment impact to ensure proposed solution is ‘fit for purpose’ , guiding and influencing stakeholders throughout. If required for fulfilment, raise Demand Request with third-party provider.
- Manage system release cycles, including assessment impact and where required, provide business updates to relevant stakeholders.
- Performing quality assurance checks on system configuration, and testing workflows. Performing regular system monitoring, verifying the integrity and availability the system. Collaborating with cross-functional stakeholder as needed, e.g. Employee Services.
- Production and maintenance of system documentation (e.g. workbooks, training documentation, change control systems such as JIRA etc.).
- Apply understanding of assigned business process to identify gaps and propose continuous improvement measures.
- To be involved in the operational project team for any relevant HR system implementations.
- To closely work with the HRIT On project delivery, tracking dates and schedules
MEASURES OF SUCCESS
- Able to manage competing demands on time.
- Ability to work independently and under pressure.
- The confidence and ability to challenge/respond to challenge on professional or process issues and adapt to situation.
- Ability to engage with stakeholders at all levels and build rapport and trust, to persuade and influence others.
- Ability to deliver key messages with impact to the relevant stakeholders and team members.
- Ability to communicate with both technical and non-technical teams at different levels ensuring technical messages are ‘translated’ and understandable to end users and vice versa.
- Strong negotiation and consensus building skills.
- Ability to see short term and long term effects of possible actions.
- Commercial and retail mind-set.
- Ability to think globally.
- An understanding of how cross functional / commercial business processes impact on the wider business.
- Influencing is key to the role but line of reasoning will be supported by policies / technical information or data. If managing a team influencing will be focused on changing behaviour.
Qualifications
EXPERIENCE
- Success Factors experience, mainly employee central
- HR IT/Systems and operations process expert.
- Experience of actively participating in continuous improvement projects from idea generation to implementation.
Additional Information
Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com.
Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.
122 jobs found