ABOUT GLOBUS FAMILY OF BRANDS
With 95+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment; adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands – a leader in international travel – now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers.
THE ROLE
In conjunction with the Senior Director of National Accounts, serve the external National Account partners by generating preference for our brands and increasing sales. Deepen relationships with HQ teams and key agencies and advisors within those accounts. Work with HQ Consortia accounts on programs to promote GFOB and to grow sales mutually.
Territory: Eastern PA, D.C. Maryland and Virginia
Our Field Sales team (Business Development Managers) visit agencies, meet with owners/managers, conduct product trainings, and attend many industry shows/conferences to spread the Globus news.
This role has up to 60% travel required, which includes evenings and weekends.
EXPERIENCE REQUIRED
The preferred candidate has noteworthy experience in the following areas:
- Developing new business
- Managing sales accounts (knowledge of Customer Relationship Management (CRM) systems and tools)
- Leisure travel product knowledge
- Business acumen (business knowledge, competitor awareness, organization strategies)
- Having bottom-line accountability
- Business process intelligence (understanding internal processes to resolve issues and ability to continuously improve key business processes)
- Presenting easily and effectively to make the sale and educate business partners
- Working knowledge of Microsoft Office Suite, especially Excel, Word, and PowerPoint
EXPERIENCE PREFERRED
- The preferred candidate will hold a Bachelor's degree (B.A.) from four-year College or university; or three+ years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of Globus and Cosmos products, services, and benefits a plus
THE POSITION
The Business Development Manager is responsible for the following results:
- Generating and increasing sales within assigned territory
- Developing and maintaining relationships with the Inside Sales team to fulfill customer need
- Monitoring competitor products, services, marketing, and sales strategies
- Communicating advertising and sales promotion programs to assigned accounts to encourage implementation of programs that will generate sales, such as co-op advertising, direct mail, and consumer shows
- Recommending changes regarding revenue opportunities and potential sales volume, and changes in products, services, and policy
- Achieving established financial objectives
- Troubleshooting account problems using resources available
- Deliver agency level sales reporting as needed to keep accounts informed of their sales progress
- Developing and maintaining relationships with the Inside Sales team to fulfill customer needs
- Keeping management informed by submitting activity and result reports for all sales activity, budget and territory business plans
- Expressing ideas for process improvements to increase flexibility, reduce administrative costs, and increase interactivity with customers
- Representing and presenting at agency trainings, multi-supplier shows and consumer shows.
- Designing PowerPoint presentations for webinars and trainings
- Contributing to a team effort by accomplishing related results or projects
THE DEPARTMENT
Travel Agency Sales consists of Senior Directors, Business Development Managers, Account Managers and Inside Sales Account Managers The team increases sales for over 9,000 of our travel agency partners. They share product and destination information, promotions and incentives, and sales and marketing tools to help our agencies market and sell to their clients. Our Field Sales team (Business Development Managers) visit agencies, meet with owners/managers, conduct product training, and attend many industry shows/conferences to spread the Globus news. Our Account Managers support the three key verticals (National Accounts, Key Accounts and Strategic Accounts) along with Senior Directors. Our Inside Sales Managers conduct call campaigns, e-mail campaigns, and provide marketing flyers and tools to help educate the travel agent community.
EEOC
Globus family of brands is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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