Job Description
The Essex Smile Centre is a seven surgery cosmetic and implant dental practice based on the busy high street in Rayleigh Essex. The practice is modern, friendly, progressive practice where we undertake the most up to date cosmetic dental procedures with a large skilled team of dental practitioners. The practice has a long history in the town and was owned by the principals father since 1967, meaning we have an extensive list of loyal and returning patients that are very important to us.
The practice has a large marketing presence in the local area and so is a sales focused environment where our team are trained to the highest standard.
It is a busy but exciting environment to work where you will be supported by the two principals and the established Business Manager.
The practice was acquired by Dentex Portman group in 2021 and we now work in collaboration with them whilst retaining our own autonomy to run the practice as it was before sale. The merger between Portman Dental Care and Dentex brings together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group’s in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams. Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.
We are looking for an Dental Receptionist, with or without dental experience, with the skills to run the large team, continue to grow the revenue streams, undertake marketing, and also the general day to day duties required to run a large dental practice, including CQC, Rotas. diary management, Dentist KPI's etc.
If you feel you are an exceptional manager with the required skills for this demanding role then please get in touch.
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
- Techscheme, the option to buy tech through salary sacrifice!
- My Healthy discounts - get discounts on Gyms and online retailer
What we need from you
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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