Job Description
At Churchfield Dental Care in Barnsley, we are a busy, mainly private practice offering a full range of general & cosmetic treatments, including implants & orthodontics. We are looking for a manager to help us move ahead at this exciting time.
What the role involves:
Build the vision and brand message for the practice, and deliver outstanding customer service experiences
Lead a dedicated team with the day to day running and management of the practice, both clinical and non clinical
Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects
Excellent working relationships with clinicians, Dentex support centre, suppliers, and NHS contractors
Recruitment, onboarding and people management of practice staff such as identifying staff development and training needs
Regular team meetings and staff performance reviews
Provide support and direction to enhance performance, skills, and knowledge of practice staff
Maintenance and marketing of the practice within set budgets
Day to day management of CQC activities
Competent in health and safety management, and dental compliance
Ad hoc receptionist and nursing duties, GDC registered
Any other ad hoc responsibilities as reasonably requested
Benefits
Auto enrol pension scheme
24/7 access to free Employee Assistance Programme
20 day holiday allowance plus bank holidays (pro rata)
Dental allowance
Eye care vouchers for VDU users
Regular in house professional development sessions acceptable to the GDC
Career opportunities across the Dentex Health group
Techscheme, the option to buy tech through salary sacrifice!
My Healthy discounts - get discounts on Gyms and online retailer
What we need from you:
Strong business and team leader
Commercially astute; sales, target and KPI driven
Excellent communication skills
To listen, be understanding and empathic at all times
Strong clinical and interpersonal skills, keeping patient satisfaction in mind Friendly and welcoming manner
Teamwork orientated with an enthusiastic attitude
GDC registered
CQC registered
Excellent knowledge of CQC and compliance
Proficient user of the requisite dental software and Microsoft packageAbout us:Our Practice
Managers are the cornerstone of our practice team, providing brilliant support to our dentists and enabling them to deliver fantastic care to our patients.
Being a Practice manager with us means being part of a supportive team, with the opportunity to drive your own success.
The merger between Portman Dental Care and Dentex brings together two of the UK’s leading providers of private-focused dental care with shared values based on community, integrity and dedication to clinical freedom. Both companies celebrate the individuality of our practices and their teams and our shared focus remains on putting people first; this means exceptional care for our patients, industry-leading support for our practices and access to the best professional opportunities. Together we are one of the largest dental group’s in the UK, operating over 350 UK practices, with more than 4,000 members in our community, providing for more than 1.5 million patients annually across the UK, Ireland and Benelux. Scaling together the strength of our businesses will enable us to continuously invest in building excellence in customer service and support to our practices and teams. Our ambition is to become the dental partner of choice and undisputed leader in high-quality dental care.
Additional Information
We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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