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Senior Manager, European Quality Control and Assurance at Sol de Janeiro
London, United Kingdom
Job Descrption
Headquartered in New York and launched as a digitally native brand, we have expanded globally with teams in Rio, Paris, London, and Germany. Our commitment to excellence has earned us prestigious honors, including TIME100's 2024 Most Influential Company, Fast Company's 2024 World's Most Innovative Companies and 2023 Brands that Matter, Allure's 2024 Readers' Choice Awards, and WWD's 2023 Beauty Inc Award in the Prestige category. These accolades highlight our dedication to being a... leading brand in the beauty industry and an exceptional workplace.
We are looking for someone who loves operations, gets excited about problem solving with various cross functional teams, and is passionate about building relationships.
The position will be reporting to the Director, Quality Control & Assurance. The Senior Manager, European Quality Control & Assurance is a highly collaborative position that will support the development, training and implementation of quality processes and metrics to promote a culture of continuous improvement across the organization and our global external vendors.
This position plays a crucial role in upholding the Sol de Janeiro's reputation, customer satisfaction, and operational excellence by ensuring our company and product requirements are clearly defined and upheld. This position will work in close partnership with the global Supply Chain and Logistics teams. The position is intended for a motivated professional with an understanding of cosmetics cGMP, auditing, root cause analysis, and risk mitigation who can shine with little supervision. They will support QC inspections, vendor audits, continuous improvement efforts in the region.
Overall responsibilities:
• Ensure established standards for safety, compliance, quality, and performance are upheld for all products.
• Manage inbound QC inspections from contract manufacturers including all required documentation.
• Coordinate inspection requirements with receiving and warehouse teams.
• Maintain production retains.
• Track supplier performance data and report monthly.
• Lead the non-conformance process for Quality issues including communication, investigation, and closeout.
• Ensure all CAPA are sufficient, tracked, and closed out within the agreed timeframe.
• Directly manage regional stock status through 3PL as required.
• Provide escalation on quality issues and status to Quality leadership and business stakeholders as required.
• Support the global Quality Team on Quality issue containment, reconciliation and resolution.
• Perform quality audits of suppliers, contract manufacturers, and distribution centers.
• Develop, improve, and deploy Quality processes and procedures.
• Create work instructions or training materials as needed to ensure processes are clear and consistent.
• Collaborate with Regulatory and Product teams to ensure products and procedures uphold the most current compliance and cGMP requirements.
• Attend line trials for new product initiatives to support technical risk mitigation with Development Teams.
• Manage quality continuous improvement initiatives cross-functionally within the region.
• Perform all other duties as required.
Job Requirements Qualifications
• Degree in Quality Management, Engineering, Chemistry, or a relevant combination of education and work experience.
• 5+ years of experience in a quality role within the Cosmetics Industry or similar.
• Knowledge of quality systems and cosmetics cGMP (ISO 9001, ISO 22716, etc.)
• Experience performing Quality audits.
• Experience with a variety of Quality competencies such as AQL, root cause analysis, and CAPA management.
• Advanced Excel skills required.
• Attention to detail – must analyze many pieces of data to understand, digest and asses risk.
• Solid written and verbal communication skills.
• Ability to work cross-functionally and collaborate effectively.
• The ability to operate effectively and efficiently on an independent level.
• NetSuite experience is preferred.
• Must be able to work from or travel to the 3PL warehouse locations weekly.
#LI_Hybrid
In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.
The information contained herein is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, as these may change or new ones may be assigned at any time.
Sol de Janeiro is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
https://soldejaneiro.com/pages/privacy-policy-sol-de-janeiro
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