With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
In this role, you will:
As an OpenTable Market Development Representative, you play a pivotal role in our sales trajectory. In this role, you will manage and cultivate all inbound leads generated by our B2B marketing team, articulating the benefits of OpenTable's reservation and guest management solutions. Your primary focus will be on effectively converting these leads into qualified opportunities, ensuring a seamless transition into the sales pipeline. The ideal candidate will possess strong communication, and a showcase a proactive approach to lead management.
Responsibilities include:
Proficiently handle large volumes of inbound leads while maintaining a high level of organization and attention to detail.
Evaluate and qualify inbound marketing leads to ensure that they align with OpenTable's ideal customer profile.
Showcase the benefits and value of our offerings, emphasizing their impact on restaurant operations and guest experiences.
Ensure lead quality by evaluating their requirements, budget, and compatibility with OpenTable's solutions, funneling only apt prospects to Account Executives.
Cultivate strong bonds with restaurant customers, positioning oneself as a trusted and knowledgeable ally.
Partner with Account Executives to deliberate on prospective accounts, exchanging insights to boost successful conversions.
Use CRM tools, like Salesforce, to monitor prospect engagements, update details, and ensure precise record-keeping.
Ability to work independently and collaborate effectively within a cross-functional team.
Participate in sales-centric gatherings, training, and upskilling endeavors to hone product familiarity, sales skills, and industry insights.
Please apply if:
Minimum of 3-5 years in sales development or business development roles, ideally within the hospitality, tech, or SaaS sectors.
Prior success in prospect qualification, lead management, or sales support roles.
Stellar communication and relationship-building skills; adept at understanding, listening to, and persuading potential clients.
Proficient in delivering engaging sales pitches and employing fundamental selling techniques to captivate and interest potential clients.
Robust presentation and negotiation talents, apt at customizing messages to address specific restaurant challenges.
Highly organized, with outstanding process management skills, vital for streamlined operations.
Self-starter mind set, with a proactive stance on lead generation and owning sales pipeline.
Standout colleague, capable of seamless collaboration with Account Executives and diverse internal teams.
Acquaintance with CRM tools like Salesforce and sales enhancement tools like Groove.
Comprehensive understanding of the restaurant domain; familiarity with OpenTable's solutions is a plus.
Bachelor’s degree in business, marketing, or akin fields is favorable.
A few of the benefits you get at OpenTable—
Work from (almost) anywhere; wherever you do your best work
Focus on mental health and well-being
Company paid therapy sessions through SpringHealth
Company paid subscription to HeadSpace
Company-wide weeks off each year - the whole team fully recharges (and returns without a pile-up of work!)
Generous paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Health, dental & vision plans
401k with company match
Focus on your career growth
Enriched learning and development opportunities
Leadership development
Access to thousands of on-demand e-learnings
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $55,000-$65,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: annual cash bonus; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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