With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
The Hotel Account Executive is responsible for bringing new restaurants onto the OpenTable dining network through a consultative sales approach. Acting as a business leader and sales guide, they will handle and own their book of business/territory, run business meetings with Hotel Groups and Hotel restaurants. Central to this role is the ability to understand the Hotel technology ecosystem and clearly articulate the outstanding OpenTable value proposition for Hotels
This is a hybrid role based in Chicago.
In this role you will:
- Target, identify and sell OpenTable products to Hotel restaurants across an assigned account portfolio within the Americas
- Provide high-quality, data-driven product and service presentations (both in person and online) that are customized for each partner to resolve solution needs
- Challenge customers to think differently about their business, educate prospects and existing customers about industry trends
- Develop and complete a strategic plan for the segment and build reliable forecasts
- Navigate sophisticated decision making and procurement processes to identify appropriate partner, including C-suite, customer tech teams and F&B operations staff.
- Lead multiple internal and external collaborators to address problems and achieve results, ranging from restaurant managers to software product managers
- Consistently meet and exceed monthly and quarterly acquisition and revenue targets
- Provide and present customer feedback to the Product and Marketing teams
- Apply Salesforce to lead your territory, stay organized, forecast sales activity, and process contracts
- Understand and adapt to ongoing product and technology developments within the hotel and restaurant industry
Please apply if:
- You have 5+ years of demonstrated ability in B2B Enterprise sales
- You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
- You have outstanding negotiating skills that help drive business value during sales engagements.
- You are self-motivated and able to perform well under pressure and against ambitious goals and deadlines
- You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business
- You have a track record of owning and implementing critical initiatives to meet pre-set objectives
- You are passionate about using data and analytics to advise decision-making and build cases
- You have strong time management and presentation skills and comfortable with administrative tasks
- You have knowledge of Google Suite, Microsoft Office and Salesforce CRM
- Ability to work in an unstructured and forward-thinking environment
- College degree required
Benefits
- Generous paid vacation
- Day off on your birthday
- Company matched retirement plans
- Health, dental and vision insurance plans
- Flexible Spending Accounts
- Headspace Subscription
- Drinks, coffee, snacks, games
- Flexible hours
- Universal Paid Parental leave
Note for Connecticut Residents: To receive estimated salary range information for this role pursuant to Connecticut's "An Act Concerning the Disclosure of Salary Range for a Vacant Position", email CTCareers@kayak.com. You must include the name of the position in your request.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States located role is $58,000 - 68,000.
In addition to a competitive base salary, roles are eligible for additional compensation and benefits including: commission-based compensation; health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave and benefits.
Diversity and Inclusion
We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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