Role purpose

We have a unique opportunity for a self-starter who is looking for an opportunity to create a continuous improvement culture at PIC! You will be joining a newly formed team at the ground level and support the Business Process Improvement Lead to deliver process improvement projects and coaching operational excellence across the company.

Key Responsibilities

Leadership:

• Advocate and evangelise the new direction for Business Process Improvement at PIC.
• Support stakeholders, such as business representatives and business analysts, in understanding and applying the standards and approach to process analysis.
• Understand and support the leadership of digital transformation for PIC’s Business Processes.

Business Process Improvement:

• Help to define and apply the standards for business process improvement.
• Provide business process modelling knowledge and support within a number of change projects.
• Operational Excellence delivery for targeted areas.

Requirements

Knowledge, experience, skills and abilities

• Lean Six Sigma black belt with strong knowledge of end-to-end process modelling and analysis.
• Demonstrable knowledge of delivering process improvement.
• Excellent verbal and written communication methods used to engage internal customers and achieve desired results.
• Exposure to multiple, diverse business domains, and to working with cross-functional teams.
• A logical, analytical, and structured thinker, with the ability to learn quickly and solve problems.
• Knowledge of workflow and process automation.
• Use of BPMN 2.0.
• Business Process Management tools such as Appian, Bizagi, Pega would be preferable.
• Experience in Power BI reporting and use of SharePoint would be preferable.

Benefits

• In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you'll get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme, support to undertake professional qualifications and much more.
• This role offers hybrid working, and we are open to discussing flexible working arrangements too.

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