Insights Manager - Media Analysis & Research at Daniel J Edelman Holdings
London, United Kingdom
Job Descrption
As a Senior Insights Manager, you will be responsible for managing medium to large scale secondary and digital analytics research projects. This will include using a suite of media monitoring and social listening tools, as well as media measurement methodologies, to track information and produce actionable research reports to guide our clients’ communications strategy. The work will be primarily conducted in English so fluency, both written and verbal, is essential. This is a unique opportunity to be a part of a highly visible, growing department and work with large global clients helping to analyse and shape their brand strategy and evaluate their performance.
Responsibilites:
Manage secondary and digital analytics projects from start to finish, working on multiple projects concurrently across a variety of sectors and methodologies. This will include:
o Analyse media coverage (traditional print, online and / or social media) o Monitor key brands & topics – including sensitive ones – for our clients o Perform media measurement for internal and external communication actions or campaigns o Identify key influencers and trends relevant to our clients o Benchmark our clients with their direct competition o Conduct landscape and whitespace analysis for our clients so they can define their positioning on their market
Analyse quantitative and qualitative data, as well as historical performance, to produce actionable insights and strategic recommendations
Writing presentations, using visual storytelling, and presenting to clients
Client relationship management; be responsible for day-to-day client communications, understand their needs, offer guidance and counsel, provide them with both strategic and operational recommendations, etc.
Proposal writing, including methodological design and costing
Help manage accounts, supporting on proposal development, project management, and resource planning
Provide strategic and consultative guidance to the Edelman teams and our end clients
Mentor junior analysts on the team with executing methodological approaches into real-life implementation and production
Line management of 2-3 research executives
Candidate Expectations:
College or university degree in business, communications, social or political science, statistics, mathematics, economics, etc., or equivalent work experience in a similar role.
Previous experience in research (in an agency/research institute or in-house/client-side, etc.)
Substantial hands-on online & social listening experience, audience analysis or data/statistical analysis, preferably with exposure to consumer insights and media research
Expert knowledge of a mix of tools, including but not limited to:
o Listening tools: Brandwatch, TalkWalker, Synthesio, Cision, NetBase, other o Audience profiling: Statista, Global Web Index, Demographics Pro, other o Search and web: Similar Web, Google AdWords, Answer The Public, other o Data analysis: Quid, Google Analytics, Tableau, other o Trends analysis: eMarketer, Mintel, Google Trends, WARC, other
Substantial experience with boolean searches and unstructured data
Strong analytical skills, with the ability to identify and clearly communicate patterns and research findings in a clear and succinct way
Experience creating presentations using visual storytelling
Experience presenting to clients and managing stakeholders’ relationships, both internal and external
High degree of accuracy and attention to detail
Strong project management skills, with the ability to manage medium to large scale projects from start to finish
High level of organisation and time management skills with the ability to effectively prioritize tasks and respond to urgent requests
Strong knowledge of the Microsoft Suite (Word, PowerPoint, Excel)
Excellent verbal and written communication skills
An understanding of fundamental media & marketing principles
An outgoing, ‘can do’ attitude with the ability to take responsibility for a variety of tasks
A ‘team player’ who is willing to help colleagues whenever necessary
Desire to learn, and a proactive attitude to doing so
Curiosity about what makes people think and act the way they do
Enjoys working in a dynamic & fast-paced environment
International research experience is a distinct advantage
Experience within a brand, public relations or consumer marketing insights agency is an advantage
Fluency in English is a must, fluency in other languages is an advantage
#LI-RT9 Edelman Data & Intelligence (DXI) is a global, multidisciplinary research, analytics and data consultancy with a distinctly human mission. We use data and intelligence to help businesses and organizations build trusting relationships with people: making communications more authentic, engagement more exciting and connections more meaningful. DXI brings together and integrates the necessary people-based PR, communications, social, research and exogenous data, as well as the technology infrastructure to create, collect, store and manage first-party data and identity resolution. DXI is comprised of over 350 research specialists, business scientists, data engineers, behavioral and machine-learning experts, and data strategy consultants based in 15 markets around the world. To learn more, visit: https://www.edelmandxi.com
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