We welcome applications from individuals based within a commutable distance to our Burton-On-Trent, Staffordshire or Weybridge, Surrey offices.
Primary point of direct contact and communication with Clinigen’s customers i.e. hospitals, physicians and pharmacists. Responsibility for servicing customer needs and providing information. Ensure all enquiries are processed accurately following set systems and processes.
Requirements
Experienced Programme management professional preferably within Pharma/Biotech sector.
Demonstrable planning, monitoring and organisational experience.
Experience working to tight deadlines, prioritising workloads and dealing with urgent requests.
Working to meet client KPI’s and Service Level Agreements.
Excellent communication and interpersonal skills to facilitate cross-functional working internally and with clients, both written and oral.
Project co-ordination, time management and organisational skills.
Expertise in monitoring and analysing programme specific reports
Strong focus on attention to detail.
Strong customer service / relationship skills.
Results driven.
Benefits
27 days holiday plus 8 bank holidays
Pension contributions 4.5% matched
Life assurance 4 x annual salary
Flexible Benefits Platform with £25/month Company contribution
Annual salary review
Independent financial advice service
Enhanced Employee Assistance Programme
Shopping discounts with retailers
Long service awards
Recognition scheme & employee of the year awards
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