RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
We are currently seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.
Sunday-Thursday 12:00 pm - 8:30 pm
Responsibilities
Create, edit and format legal documents to firm specifications using a variety of software applications
Convert, clean and format documents to/from different file formats
Create charts, graphs, tables, and spreadsheets as requested
Create and/or edit Tables of Authorities and Table of Contents
Perform data entry utilizing various software applications
Transcribe analog or digital dictation files
Restore/recover corrupted document files as necessary
Provide telephone help desk support to troubleshoot application queries
Complete all assigned jobs by the deadline in an accurate and timely manner
Handle sensitive and/or confidential documents and information
Follow established policies and procedures at all times
Perform additional duties as necessary or assigned
Qualifications
Skills
Excellent verbal and written communication skills
Flexibility to work overtime as required
Ability to work through complex legal document markups and instructions in a timely and accurate manner
Ability to prioritize various requests and deadlines simultaneously
Excellent verbal and written communication skills
Ability to interact with client and team members in a professional and respectful manner at all times
Minimum typing speed of 60 wpm with 95% accuracy
Experience
High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred
Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required
Experience and exposure in any of the legal word processing tasks below
Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields
Transcription experience a plus
Knowledge of legal terminology and legal citations preferred
Additional Information
The rate of pay for this role at the noted location is $19.19 (+$1/hour shift differential) per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.