Introduction to the job
Coordinate order process with other companies in different countries such as sales order generation, purchase request submission as required, sales order material picking, supplier sales order, Return Merchandise Authorization/Return To Vendor process etc.
Coordinate with PLM team on inter-company order status such as: product availability, product delivery estimates, RMA/RTV processes and shipping processes
Request/find harmonized system/harmonized tariff schedule codes, export control classification number and country of origin from procurement, classification team and then upload materials and provide to shipping department.
Provide all intercompany shipping documents (including drop shipments) and provide weekly intercompany purchase order/sales order balance reports.
Coordinate return/replacement/repair process for defective product RMA (material notification) with D&E, PLM, procurement, intercompany.
Role and responsibilities
Coordinate order process with intercompany in different countries, such as generating sales order, submitting purchase order for intercompany, sales order material picking, supplier sales orders, RMA/RTV process, etc.
Coordinate intercompany order status, product ETA, RMA/RTV and shipping processes with the PLM team
Request/find HS/HTS code, ECCN # and CoO, then upload data and provide to shipping department.
Provides all intercompany shipping documents (including drop shipments) and provides weekly intercompany PO/SO balance reports.
Coordinate return/replacement/repair process for defective products RMA (MN) with D&E, PLM, Procurement, Intercompany and supplier.
Education and experience
Associate degree with 3 years working experience; or
Bachelor degree with 1 year working experience
Working experience in administrative role, import/export or logistics support preferred
Understand the shipping incoterm terms and regulations.
Proficient in MS Office (Excel, Outlook, PowerPoint, Word etc.)
Ability to analyze and streamline business processes.
Effective communication, including writing, speaking and interpersonal communication.
At least one year of hands on administrative, import/export or logistics support experience.
Good collaboration, teamwork, self-motivation, problem-solving skill and ability to work in a fast-paced environment.
Comfortable working under time pressure with flexibility and adaptability mindset
Excellent organizational skills, accuracy and attention to detail.
Experience driving cross-departmental needs (D&E, PLM, and SI), being proactive and understanding their needs ahead of time.
Ability to train others with new and existing departments (D&E, PLM, SI and 3PL) and receive training on new processes, etc.
Cross-functional experience in large organizations, multinational, fast-paced industries.
Knowledge of SAP, Oracle, 3PLUs a plus.
Skills
Can observe and respond to people and situations and interact with others encountered in the course of work.
Can learn and apply new information or skills.
Must be able to read and interpret data, information, and documents.
Ability to complete assignments with attention to detail and high degree of accuracy.
Proven ability to perform effectively in a demanding environment with evolving processes driven by continuous improvement.
Result driven and able to demonstrate ownership and accountability.
Identifies bottlenecks and drives improvements.
Work independently or as part of a team and follow through on assignments with minimal supervision.
Demonstrate open, clear, concise and professional communication, both written and verbal in core team and senior management levels.
Able to establish and maintain cooperative working relationships with co-workers and cross-department.
Work according to a strict set of procedures within the provided timelines.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHRServiceCenter@asml.com to initiate the company’s reasonable accommodation process.
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