Job Descrption
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing at a staggering pace in terms of revenue, customers, people, and complexity.
Amazon Web Services (AWS) is seeking an experienced Technical Program Manager to support the growth of our Scale AWS Partner Core Solutions Architecture team. Successful technical program managers leverage their technical depth, management, and leadership capabilities to pro-actively identify and manage risks, resolve issues, and escalate where appropriate to drive a high bar. You will play an active role in building the future state of scale programs, creating technical content, training and implementation plans, along with driving cross-functional alignment with various AWS teams, partner stakeholders, and subject matter experts.
To be successful in this role, you will have have a proven track record in building and scaling successful technical programs for partners and internal stakeholders. You will have strong communication, product building, and program management skills including knowledge in business operations. You will also have experience and skills associated with building out and driving technical programs with success indicators built in, with an ability to look across corners.
As an effective programs leader, you will track key performance indicators to help support the future state of each development workstream and ensure success. You will provide frequent program status updates to stakeholders and business leaders. You will also lead communications and operational plans for the team. You will be comfortable in a fast-paced, multi-tasked, high energy environment. You will be a creative and analytical problem solver who likes diving into data, with a passion for delivering results.
Key job responsibilities
Develop and maintain AWS partner technical validation programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.
Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms
Analyze data to identify process defects, build ongoing enablement mechanisms to drive consistency, and standardize operations across global teams.
Automate processes and lead development efforts through automation work that increases output of the program, while maintaining quality.
Create effective communications and program roadmaps that align with regional and worldwide stakeholders
Own documentation updates (internal and external), and as the primary point of contact for questions and escalations related to program operations.
Implement feedback loops to continuously iterate on programmatic/ scale mechanisms that improve upon existing systems, services, and programs
Work directly within AWS data lakes and create real-time dashboards to report on program deliverables
About the team
This role could involve up to 20% travel.
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind program deep dives. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
We are open to hiring candidates to work out of one of the following locations:
Austin, TX, USA | Dallas, TX, USA | Jersey City, NJ, USA | New York City, NY, USA | Seattle, WA, USA
Basic Qualifications
- 1+years of technical program management experience in the industry
- 1+ years experience in building and driving successful enablement programs at scale
- 1+ years experience in engaging and influencing technical and business decision makers
- 1+ years experience influencing senior leadership through data driven analysis and decision making
Preferred Qualifications
- A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.
- AWS Associate Solutions Architect certification
- An agile, flexible builder with a “can-do” approach to managing ambiguity and a highly iterative creative process
- Proven success in working with technical teams and executive leadership in a complex environment
- Ability to apply strategic thinking and demonstrate understanding of requirements to execute
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $76,300/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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