Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally.
We are searching for a Inside Sales Advisor (French Speaking) to join our team.Working within the Inside Sales Team, the Inside Sales Advisor will be responsible for establishing excellent relationships with Fender’s established dealer network to make ongoing sales for products and achieve set sales targets.
Essential Functions:
Make regular outbound sales calls to new and existing dealer accounts on the assigned sales area for specific online products
Attain set sales targets for the assigned area
Create and maintain an effective call plan, ensuring full coverage of the area to maximise sales and establish routine with customers
Enter and maintain all sales orders received onto the AS400 system
Provide inbound telephone sales support for dealers and DSM´s. Including:
Order entry and maintenance
Stock availability requests
Account information updates, including dealership and credit details
Back order clarification and maintenance
Product information, including specifications and release dates
Promote all sales offers and new products in order to generate sales
Establish and maintain positive working relationships with all new and existing clients in assigned areas
Establish and maintain a high level of product knowledge for the relevant product lines being sold
Maintain regular contact with District Sales Managers and share feedback on sales activity within their specified areas
Represent the company in a positive and professional manner at all times
Ad-hoc projects as directed by the Sales and Support Manager
This is an indication of the main responsibilities of the role and the Company reserve the right to amend the content of the role at its discretion.
Person Specification
Essential Skills/Experience
Proven sales experience within a sales driven environment.
Effective communication skills, both verbal and written.
Excellent telephone manner
Ability to work on own initiative and be self motivated.
Ability to establish and maintain positive working relationships
Excellent interpersonal skills.
Proficient in the use of Microsoft Word, Excel, and Outlook.
Good organisational skills
Results focused
Desirable Skills/Experience
Experience of conducting proactive outbound telesales calls.
Knowledge and understanding of the musical instrument industry and other musical instrument manufacturers.
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