Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Your role will be responsible for ensuring our reported sewer blockage numbers are a true and accurate representation of our performance and requires someone who can bring together the technical understanding of sewerage operations and blockage definition with an analytical view of the associated reporting risks.
The role holder will be expected to manage their own workload and multiple priorities at any one time and be skilled at managing expectations at all levels. They will also be presenting ideas, updates and proposals to senior stakeholders to gain support and drive delivery of new plans.
We are seeking a driven individual who can very quickly build a credible reputation and work with our waste operational teams, strategic contract partners and customer teams at all levels though on-going collaboration.
You’ll also need:
- A track record of stakeholder engagement / management, demonstrating excellence in building relationships, gaining credibility and ongoing stakeholder management at all levels
- Excellent attention to detail with the ability to quickly understand processes and identify interdependencies
- Great analytical and problem solving skills – ability to analyse data, think flexibly, identify issues and develop improvement options
- Demonstrated excellent verbal and written communication and the ability to listen effectively
- A ‘Right First Time’ attitude
- Creative thinking skills allowing you to take ideas and translate into practice within Severn Trent Water with an infectious drive, passion and energy to take colleagues on the journey with you
WHAT YOU’LL BRING TO THE ROLE
Some of your other key accountabilities will include:
- Monitoring the feedback from our field teams and identifying changes which may indicate risk to the accuracy of our reporting
- Monitoring the outputs of our assurance checks and identifying early changes to trends which may represent a risk to the accuracy of our reporting.
- Setting the levels of checks required to mitigate specific risks and monitor delivery
- Building expert knowledge of blockage reporting requirements
- Becoming an expert advisor on blockage reporting for the business
- Facilitating external audit sessions
- Producing weekly reporting figures for the performance team
- Close liason with improvement analysts and operational teams to drive continuous improvement of operational feedback
- Supporting the Performance Team in understanding trends and assurance impact.
- Providing information and assurance to stakeholders at senior levels in the business.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.
And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.
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