Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s animal nutrition and health business, where we improve lives through better nutrition. Our team researches, innovates and creates solutions that deliver healthy results for our customers.
Job Purpose and Impact
The Technical Services Specialist - AAMPs will provide technical advice and support to customers during and after product sales. In this role, you will be the lead contact for customers, and you will stay ahead of technology and business practices through workshops, research, and professional meetings.
This role is open to candidates in the US.
Key Accountabilities
- Collaborate with consultants to provide onsite technical support for current customers and prospects.
- Provide customer solutions and technical support materials to specific customers.
- Perform complex research for product development to understand product properties and systems operations.
- Compile and analyze data for project update, working with external suppliers to test new products and technologies to make recommendations on applications.
- Organize project data and conclusions for internal and customer presentations, assist with product demonstrations and service as subject matter guide during meetings with prospective customers.
- Stay ahead of product insight and research to improve value of offerings.
- Keep application and value collection up to date in the systems.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- Bachelor’s degree in a related field or equivalent experience
- Minimum of four years of related work experience
Preferred Qualifications
- Advanced Degree
- Passion for understanding, creating, and communicating value and solutions to team members and customers.
Equal Opportunity Employer, including Disability/Vet.
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