Description

*THIS ROLE CAN BE FILLED ANYWHERE IN THE UNITED STATES*

Provides functional expertise, guidance and instructions to customers on SuccessFactors products. Leads and ensures the successful implementation of SuccessFactors products. 

Essential Functions

• Develop a strong understanding of and analyzes clients’ business requirements and objectives; develops system configurations to satisfy client needs. 

• Create and present high quality demonstrations and presentations to clients on SucessFactors’ products.  

• Assist with developing training materials and trains clients how to utilize the system. 

• Troubleshoot and find resolution of assigned system defects. 

• Provide quality control of consultant configurations, in order to meet client deliverables. 

• Partner with project managers to ensure project work is kept within budget. 

Essential Functions (Continued)

• Adhere to software implementation standards and best practices.  

• Participate in weekly internal team meetings. 

• Increase knowledge of modules and best practices.  

• Accurately track and report time and expenses. 

• Coach junior consultants on project implementation.  

• Perform other duties as assigned. 

Required Qualifications

• Bachelor’s Degree in Information Systems or Business. 

• Senior-level experience/implementations in SuccessFactors Employee Central

• Professional SuccessFactors module certifications in two or more modules. 

• 5 years of SuccessFactors consultant experience. 

• Successful completion of at least 3 full life cycle SAP SuccessFactors implementations as the Lead

• 3-5 years of Human Resource business experience or familiarity with key Human Resources concepts. 

Knowledge, Skills, and Abilities (KSAs)

• Skilled in technology coupled with business acumen to compliment system consulting.  

• Advanced proficiency in Microsoft Office Suite products. 

• Analytical and solutions oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations. 

• Ability to build personal relationships with clients and peers while inspiring and motivating others. 

• Ability to work in teams and independently. 

Knowledge, Skills, and Abilities (Continued)

• Strong organizational, planning and management skills. 

• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda. 

• Excellent written and oral communication skills; attentively listens and shares knowledge/expertise. 

• Assembles and develops talent by creating a challenging and rewarding work environment. 

Work Environment and Special Consideration

• Works in a professional and/or remote office environment. 

• Will be required to travel to client locations. 

Competencies

American Hospital Dubai  

Marriott International  

IHG  

NMC Healthcare  

Aster DM Healthcare  

Emaar  

Jumeirah Group  

Samsung Electronics  

Halliburton  

Mediclinic