Company Overview:
STUDIOCANAL, a 100% affiliate of CANAL+ Group held by Vivendi, is Europe’s leader in production, distribution and international sales of feature films and series, operating in all nine major European markets - France, United Kingdom, Germany, Poland, Spain, Denmark and Benelux - as well as in Australia and New Zealand. It finances and produces around 30 films per year, distributes around 80 films per year. It owns the largest library in Europe and one of the most prestigious libraries in the world, boasting more than 8 000 titles from 60 countries, spanning 100 years of film history. 20 million euros has been invested into the restoration of 750 classic films over the past 5 years. In addition, STUDIOCANAL also produces almost 20 series each year and operates at an international level by globally distributing its scripted productions and CANAL+ Originals (2,000 hours of current and library content in distribution). All productions take place directly through STUDIOCANAL entities or with its award-winning network of 14 production companies in Europe and in the United States (STUDIOCANAL Series, LAILAPS FILMS, RED PRODUCTION COMPANY, URBAN MYTH FILMS, BAMBÚ PRODUCCIONES, STUDIOCANAL ORIGINAL, 2e BUREAU, SUNNYMARCH TV, SAM Productions, DINGIE, KINO SWIAT, BIRDIE PICTURES, STRONG FILM & TELEVISION, THE PICTURE COMPANY).
STUDIOCANAL is an equal opportunity employer. Beyond our passion for Film and TV, we celebrate diversity and are committed to creating an inclusive environment for all employees without regard to gender, race, religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity. STUDIOCANAL as a whole are invested in ensuring equality and inclusivity for all, and offer many opportunities through our D&I Committee and Employee Resource Groups to allow all employees to bring their full selves to work, and to contribute to the company’s ethos and values.
Role Overview:
We are looking for an IT Support & Procurement Assistant to join our IT Team. This role is responsible for supporting the business through IT support, coordination, and administration. In addition to day-to-day support, this role will also help to implement various strategic projects to improve our IT infrastructure, both in the UK office and at the wider Group level.
Key Responsibilities:
- First point of contact for all IT related queries
- Purchase IT equipment including obtaining quotations, seeking approvals and completing the ordering process
- Liaise with our external IT support company regarding system and user requests
- Offer PC and Mac support, including software-related queries
- Prepare for New Starters e.g. creating accounts, liaising with Group IT
- Set up PCs, Macs and staff mobile phones
- Assist with meeting room equipment when needed
- Monitor and change backups
- Manage the telephone system including amending data and passwords, and coordinating with support
- Install applications e.g., Office365, Group applications, Adobe software
- Manual setup of computers, monitors, telephones, cabling, etc in the office
- Oversee organisation of the IT area e.g., auditing, upgrading and tidying up IT equipment & cabling
- Audit and back up staff mailboxes
- Audit and liaise with staff regarding housekeeping of files and folders
- Assist with ad-hoc UK & Group projects
Knowledge, Skills & Experience:
- Knowledge of Windows & Microsoft Office applications (plus Mac OS would be preferable)
- Very good communication skills in person and on the telephone
- Ability to create and follow procedures
- Prioritisation and time management skills
- Friendly, calm, and clear approach to work
- Intermediate level of Excel and Word
- Attention to detail
- Able to work out of hours as and when needed, including weekends (weekend work not often required)
- 1+ years experience in a similar role
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