As a Department Manager, you'll be the maestro of a bustling department, nurturing your team and making sure your customers have all they need to play their sports. Your mission? To create a shopping experience so fantastic, it'll have them doing victory dances in the aisles! You will encounter new adventures and challenges daily, but you will have the backing of your team. To sum up, your duties will involve:
Team leadership:
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Recruit, train, and manage a team of Sport Advisors (sales assistants)
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Mentor and lead the development of each team member within your department
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Foster a collaborative and motivated work environment
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Set performance goals and provide ongoing feedback
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Conduct performance evaluations and manage scheduling effectively.
Sales and Customer Service:
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Set sales goals and drive the team to achieve these targets
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Ensure excellent customer service
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Ensure that your team is trained to provide product knowledge and assistance to customers.
Merchandising and Inventory Management:
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Ensure top-level and organized department displays
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Manage inventory levels, including restocking and inventory counts.
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Ensure that campaign materials and visual merchandising policies are implemented
Commercial Strategies:
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In collaboration with our Commercial Team, prepare a commercial plan and stay updated on product knowledge within the department
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Together with your store leader, define the product range to be offered to customers and sports practitioners
Reporting and Analysis:
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Generate and analyse sales reports and key performance indicators (KPIs).
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Use data to make informed decisions and adjustments to department strategies
Secure operational efficiency by becoming a Duty Manager
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Implement and maintain operational procedures and policies during assigned duty hours
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Lead the overall operational function of the store during assigned duty hours
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Ensure compliance with company policies and safety regulations
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The profile we’re looking for:
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A dynamic go-getter who thrives on leading the pack and adores all things sports
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Centered on people and driven by a passion for serving others
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A revolutionary force ready to shake up the retail world
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An inspiring individual dedicated to fostering growth in others
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Committed to personal and team growth
ADDITIONAL INFORMATION:
As a Sports Advisor, you will be required to work usual retail hours including evenings and weekends.
JOB FOOTER:
BENEFITS
Get to enjoy the following benefits and perks:
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Yearly pay evaluations
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Healthy discounts on all Decathlon goodies
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Fun weekly Staff Sports/Activities
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Pedal your way to work with the Cycle-to-Work Scheme
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Dive into top-notch training at Decathlon Academy
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Dive into hundreds of discount vouchers (think groceries, travel, shopping, and more!) with our discount hub developed by SmartSpending!
… and many more
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