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INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.JOB PURPOSE As the HR Continuous Improvement and Quality Assurance Manager, you will Be responsible for the governance and maintenance of the Global HR Process Taxonomy including promoting usage across HR Operations, ensuring all processes are kept up to date, and key... controls are documented Act as an internal consultant providing advice and coaching to others on the practical application of recognised continuous improvement methodologies, tools, and techniques (e.g. Lean Six Sigma) Utilises experience with process mapping to lead on complex process re-engineering activities in collaboration with operations teams Ensure CI initiatives and corresponding benefits realisation are documented and aligned to the strategic objectives of the HR Operations functionWork with operational leads and other CI professionals across the business to promote a culture of CI creating mechanisms which pro-actively encourage others to identify and implement improvementsFacilitate cross-team root cause analysis in response to complex service failures challenging others to identify mitigations that are sustainable and proportionateDefine a consistent approach to Quality Assurance including the frequency of checks, how checks are undertaken, and how results are reportedManage delivery of short and medium term projects to agreed timelines and budget whilst ensuring adherence to Burberry’s project governance and change management frameworksSeek to identify opportunities to utilise enabling technology to simplify, de-risk, and automate processesCollaborate with others to challenge the status quo and conventional thinking in the pursuit of operational excellenceRESPONSIBILITIES You will own: HR Process Taxonomy (including governance, ongoing maintenance, and promoting utilisation) Approach to process documentation including process templates and where documentation is storedQuality assurance framework including monthly reporting cadence and approach to undertaking checksThe sharing of data insight and analysis to inform potential future improvements Developing internal capabilities with practical use of continuous improvement methodologyCI Roadmap including planned, in flight, and delivered initiatives (including associated benefits tracking)PERSONAL PROFILE The HR Continuous Improvement and Quality Assurance Manager will have the ability to: Flex communication style and approach in order to engage with global stakeholders at all levels of the organisation Use sound logic and data to support reasoningUse coaching to facilitate on the job learning Challenge conventional and SILO’d thinking in the pursuit of excellence Manage delivery using proven project management techniques Use recognised techniques to document and prioritise requirements Set realistic timelines and deliverables Pro-actively manage risks and issues Demonstrate practical application of recognised continuous improvement methodologies, tools, and techniquesBlueworks live to document complex processes which include multiple swim lanes, handoffs, decisions, and controls Identify opportunities to eliminate work, simplify process, and automate tasks FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience

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