Bringing intelligence to light and passion to innovation
The ams OSRAM Group is a global leader in optical solutions. By adding intelligence to light and passion to innovation, we enrich peoples' lives. This is what we mean by Sensing is Life. Our around 26,000 employees worldwide focus on innovation across sensing, illumination and visualization to make journeys safer, medical diagnoses more accurate and daily moments in communication a richer experience.
Your new responsibilities
Manage cross-functional communication related to material availability and customer shipments
Serve as a liaison between Customer Service and other departments (ie. Supply Chain, Logistics, Sales)
Provide and analyze daily reports for continuous improvements
Participate in projects as the customer service expert to ensure customer needs are met
What we look for
Prior relevant customer service experience in the manufacturing industry
Must possess excellent strategic thinking and problem solving abilities
Experience executing daily reporting and data analysis
Experience working on project teams such as system implementations or process improvements
Possess excellent communication skills, be a team player, and have the ability to adapt to change
Must have experience with Microsoft office applications and Excel (intermediate level)
Experience with SAP
High school diploma plus minimum 4 years relevant experience required
ams OSRAM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact us at HRServices@osram.com for assistance.