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Inside Sales Representative at Sonova Group
Warrington, United Kingdom
Job Descrption
Join us as our Inside Sales Representative
Location – Warrington
At Sonova, your work can help transform people’s lives. As a leading provider of innovative hearing care solutions, we’re not just a company that makes products, we’re a team on a mission to help people experience the joy of sound.
Every day, we push the boundaries of audio technology so our customers can enjoy life without limitations. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
Join us as our Inside Sales Representative where you will have the ability to forge relationships and a passion for truly making a difference.
What we offer:
- Attractive salary and bonus potential, based on company and personal performance
- Five weeks holiday plus all UK bank holidays
- Employee Assistance Program, including financial planning guidance
- Team member recognition, will you be our next Sonova Star?
- Opportunities to grow with us
- Employee referral scheme
- Death in service benefit
- Health cash plan reimbursing you for the cost of dental, optical, prescription and other costs.
- Matched pension at 5% increasing with service
About the role:
- Customer Engagement: Interacting with customers via phone, email, or online platforms to address their inquiries, provide product information, and assist with their purchase decisions. Inside Sales representatives build rapport with customers, understand their requirements, and offer suitable solutions.
- Lead Generation: Actively identifying and pursuing potential leads for Sonova's products and services. This may
- involve conducting market research, cold calling, following up on marketing campaigns, and leveraging customer databases to identify new sales opportunities.
- Sales Support: Collaborating with the sales team to provide support throughout the sales cycle. Inside Sales representatives assist with preparing quotes, processing orders, coordinating deliveries, and addressing any customer concerns or issues that arise during the sales process.
- Product Knowledge: Developing a deep understanding of Sonova's hearing solutions, including hearing aids, wireless accessories, and related technologies. Inside Sales representatives stay up to date with product updates and industry trends to effectively communicate the benefits and features of Sonova's offerings to customers.
- CRM Management: Utilizing customer relationship management (CRM) software to maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline management. Inside Sales representatives ensure data integrity and use CRM tools to track leads, conversions, and sales performance metrics.
- Collaboration: Working closely with cross-functional teams, such as marketing, customer service, and technical support, to ensure a seamless customer experience. Inside Sales representatives may collaborate on marketing campaigns, provide feedback on customer needs, and share insights from customer interactions to improve sales strategies
About you:
- As a strong communicator, with excellent social skills you will be driven to build lasting and credible relationships.
- Strong attention to detail, maintaining data and keeping records up to date.
- You will have an understanding of local markets and business trends.
- You will have the drive to continuously improve and excel, be naturally results orientated with the willingness to perform against targets.
Complete form below to directly Send your CV / Linkedin Profile to Inside Sales Representative at Sonova Group.
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