The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment out at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Your Responsobilities:
- Carry out, servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
- Diagnose specific fault issues and action appropriately.
- Return all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
- Ensure all service information is read, understood and filed.
- Develops an effective working relationship with the support team at the depot and can support others where required.
- Maintains a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
- Supports the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
- Coordinates with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
- Works with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
Your Profile:
To be successful in the role of a Field Service Engineer you will need:
- Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
- GCSE passes grades A-C in Mathematics and English or equivalent
- Able to demonstrate previous experience in a similar role and / or industry
- Good communicator at all levels
- Flexible approach to work
- Ability to use own initiative
- Computer literate and able to demonstrate uses of IT relevant to role.
- Be able to travel UK & Ireland and overseas as required to support business requirements.
Our Offer:
The opportunity to work with the industry-leading manufacturer, secure and progressive work environment, competitive salary and benefits, training and personal development.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
One Passion. Many Opportunities.
The company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
Liebherr-Great Britain Ltd.
Unit 12 Evolution
S60 5WG Sheffield
United Kingdom (GB)
Contact
Aleksandra Szczepanska
lgb.careers@liebherr.com
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