At Getinge we have the passion to perform
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.
Are you looking for an inspiring career? You just found it.
Service Contracts Sales Manager – South East
We are looking for a Service Contracts Sales Manager to execute the Healthcare Getinge Service Strategy spanning Medical Systems and Infection Control and to grow Service revenue and profitability. You will collaborate closely with capital and consumable sales teams and the tenders team to ensure the Service business is appropriately represented in all commercial discussions.
Reporting to Commercial Lead – Service, you will have the opportunity to establish effective strategies and to deliver compelling service offers to customers by identifying and developing service contract opportunities across the NHS and private healthcare customers.
You will proactively build and maintain strong relationships with customers to influence buying decisions and maintain contract uptake and renewal levels, conduct regular business review meetings to ensure compliance to contracted services and develop further opportunities. Your key focus will be to own the engagement with customers for Getinge Care service contracts, from initial offer through to negotiation and close, and to follow up with regular meetings to ensure customers understand the value Getinge provides.
Day to day responsibilities & duties will include:
- Proactively engage with customers to build understanding of the service value proposition;
- Regularly meet with clinical and procurement managers, ensuring comprehensive stakeholder mapping with key decision makers to demonstrate value
- Prepare and deliver evidence of service delivery, including performance against key metrics to highlight, differentiate and explain the important of service
- Establish direct sales of the entire Getinge Care Service Contract portfolio:
- Utilise relevant selling techniques to progress contract opportunities
- Execute commercial strategies and campaigns to increase market share for Getinge Service
- Forecast source of business to increase uptake; Contract Renewals, Expiring Warranties
- Meet revenue targets and establish strategies to maximise opportunities
- Working alongside Capital Sales Managers, align strategies of customer accounts
- Build a strong understanding of all Getinge Products Areas & Applications;
- Acute Care Therapies, Infection Control and Surgical Workplaces
- Develop, maintain and grow a culture of customer focus and continuous improvement throughout the Getinge organisation through relentless attention to detail on customer proposals and communication;
- Working with Service Contracts Administration, produce quotations / tenders and pricing agreements within given timescales
- Working with Service Managers, produce evidence driven materials for customers to demonstrate value of service
- Build and maintain excellent customer relationships
- Responsible for timely completion of administrative tasks and projects
Who you are:
At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. They never compromise on quality and always act responsibly remembering that our customers always come first. They enjoy collaboration and working in diverse and international teams, and embrace the future. If you love change, we can make sure that you stay that way!
Your Knowledge/Skills/Experience:
- Excellent verbal and written communication skills both over the telephone and face to face
- Preferred medical sales / service contracts sales experience
- Ability to problem solve and seek solutions logically in challenging situations
- Preferred Sales / Negotiating Training
- Account Management experience
- Ability to plan, organise and manage time effectively to meet challenging deadlines
- Strong stakeholder engagement and ability to build long term relationships
- Preferred understanding of the medical sector (NHS & Private) in the United Kingdom
Personal qualities:
- Demonstrate a motivated and passionate approach to work, taking ownership of tasks
- Excellent understanding of the NHS procurement processes and tendering
- Strong organisational skills
- People centric
- Evidence a strong attention to detail when analysing complex data and situations
To help meet our goals of becoming CO2 neutral by 2025, we travel only if we must. In this role, you will be required to travel on average around 20% to visit customers, other offices, and to support the sales process domestically and internationally.
Our Benefits:
We offer a competitive compensation and benefits package, including wellness and training programs, to ensure we support your well-being and goals.
About us
Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart.
If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application and resume. We hope you will join us on our journey to become the world’s most respected and trusted medtech company.
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