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Bilingual Driver Examiner at Serco
London, United Kingdom
Job Descrption
This role has a starting hourly rate of $26.63! If you enjoy working with the public in a high-energy and dynamic environment, challenging and rewarding job opportunities await you at Serco Canada Inc. You will be part of a professional team supporting operations at all DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a Driver Examiner, you will engage with customers in a friendly and knowledgeable manner, conducting road tests to evaluate their driving abilities and ensuring they comply with traffic laws.
Company Culture and Environment
Serco fosters a collaborative work environment where employees are empowered to make a significant impact on community services. The company values professionalism, customer satisfaction, and teamwork, making it an ideal setting for those who thrive in supportive and dynamic roles.
Career Growth and Development Opportunities
Serco provides comprehensive training sessions that include classroom... instruction and on-the-job shadowing, allowing employees to develop their skills and advance in their careers. Opportunities for ongoing professional development are emphasized in this role.
Detailed Benefits and Perks
For a full overview of benefits, please visit: Serco Benefits
Compensation and Benefits
• Competitive hourly wage starting at $26.63
• Opportunities for professional growth and development
• Dynamic and high-energy work environment
• Supportive team culture
Why you should apply for this position today
This position offers a rewarding opportunity to make a difference in the community by assisting individuals throughout the driver licensing process. Joining Serco means becoming a part of a dedicated team that values excellence in customer service.
Skills
• Fluency in French and English
• Intermediate-level computer skills in Microsoft Office
• Customer service experience in a service environment (1-4 years)
• Touch-typing and data entry capabilities
• Valid Ontario Class G driver’s licence
• Thorough knowledge of the Highway Traffic Act and related regulations
Responsibilities
• Evaluate the driving abilities of driver’s licence light vehicle applicants at the G2 and G level
• Conduct road tests, including for those requiring special needs or disabilities
• Provide grade of road test, licence information, and resolve licensing issues
• Respond to enquiries related to driver licensing and provide necessary information
• Ensure fair and proper conduct of examinations
• Create a calm, professional, and supportive testing environment
• Attend travel points to provide testing and licensing services, as applicable
• Complete evaluation forms and enter results into the system/computer
• Perform physical duties, including entering and exiting vehicles multiple times throughout the shift
Qualifications
• Must hold a valid Ontario Class G driver’s licence
• At least four years of driving experience, verified by the Ontario driver’s licence
• Acceptable driving record (no more than four demerit points and three violations)
• Ability to pass a Criminal Record Check (CPIC) and Fingerprint Criminal Record Check
Education Requirements
• No specific educational degrees are listed, but relevant experience in customer service is required.
Education Requirements Credential Category
• None specified.
Experience Requirements
• 1-4 years of customer service experience in a service environment
• Experience in driving and conducting assessments with a focus on safety and regulations
Why work in London, ON
London, ON is a vibrant community known for its rich history, cultural diversity, and strong educational institutions. With a growing job market and various recreational activities, it offers a balanced lifestyle for both personal and professional growth
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