Location: Rebecca Adlington Leisure Centre
Job Type: Permanent, Full time
Working Hours: 37 hours per week, 5 out of 7 days on 3 week rolling contract, including earlies and lates.
Salary: £25,000 to £28,000 per annum + Excellent Benefits
Here at More Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Manager to join our team.
In the role of the Duty Manager, you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority.
The role will involve a high level of customer interaction with high profile sport’s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.
Serco manages these facilities on a day-to-day basis on behalf of the Trust
About You
The successful candidate will be a passionate and enthusiastic individual who like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.
It is essential that you hold a National Pool Lifeguard qualification, as well as first aid and Pool Plant if possible.
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + public holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture
- A chance to make a positive difference to the community
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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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