People Insights & Data Integrity Partner
Hook (hybrid)
Occasional travel to Serco sites and locations
Full Time, Permanent
Competitive salary plus benefits
Serco is a leading global services provider committed to delivery essential public services across Defence, Health, Justice & Immigration, Citizen Services, Transport, Leisure and Environmental. We are currently looking for a People Insights & Data Integrity Partner to join our Reward team to provide insight on people performance and provide high quality people data reporting. In this role you will identify data quality issues and make recommendations for changes to enable the ongoing mitigation of people risks.
Main responsibilities of the role include:
- Supports the preparation of project board, committee reporting, and regular business reporting of compliance including the Divisional Performance Review process and the Global Enduring Solution Committee.
- Aids the divisional (UK & Europe) HR central governance team in ensuring that they can make evidence-based decisions using the standard reports and ensuring they are fit for purpose.
- Conducts quality assurance checks on reports and identify where data is missing or incorrect and put forward recommendations on how to improve data quality.
- Identify patterns and correlations between apparently different sets of data and provide insights that help to ‘open eyes’ and create change opportunities.
- Helps to develop governance around reports to avoid duplication and provide a single gateway for sign off on new requirements.
- Assist in identifying, reporting, and mitigating people risks through new ways of working.
- Work with the People Reporting and Analytics team to ensure that the core portfolio of people reports is reviewed and refreshed, and that there is a solution that delivers a core suite of reports that meet the requirements and drive a reduction in ad-hoc requests.
What you’ll need to do the role:
- Excellent analytical skills and a strong interest in analytics and people performance.
- Ability to build strong professional relationships and collaborate across different levels internally and externally.
- Knowledge and understanding of HRIS solutions such as SAP back-end processes would be an advantage.
- Good knowledge and understanding of Microsoft Excel and data visualisation tools and business intelligence products including Power BI, SAP Business Objects and SAP Analytics Cloud.
- Solid understanding of the principles and practices of HR processes and services.
- Good presentation skills, both written and verbal.
- Proactive and responsible approach, ability to work with own initiative.
What we offer:
- 25 days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Flexible working options.
- Free onsite parking.
- Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure, and Hospitality.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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