Safety and Assurance Assistant Manager
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
Are you a certified IRCA ISO 9001, 14001, HACCP, ISO 22000? Look no further, Serco has a place for you! We are looking to hire a Safety and Assurance Assistant Manager who will Provide Assistance in the management of Health Safety Quality Environment in the workplace, ensuring consultation and communication amongst employees and management.
The primary purpose for this role is to support the Safety & Assurance Manager and operational teams in ensuring Safety and Assurance compliance across the MELABS Contract. To act as the competent person in relation to Quality, Health, and Safety, including fire and life safety and provide independent assessment of compliance through internal compliance assurance reviews and external auditing, certification assessments.
The ideal candidate should have good time management, People management and problem-solving skills
This role is part of the Safety and QA team and will be based in our MELABS office
Key Accountabilities
- Risk Assessment and Mitigation - Conduct Risk Assessments, Risk Mitigation, Implementation of the Job Safety Environmental Analysis (JSEA) and effective controls. Conduct hazard and risk assessments and change existing or develop new recommendations from these assessments.
- HSE – Assist with overall HSE activities on the contract. High-risk activities include working at height, confined spaces, hot works, electrical isolation, and pressure systems isolation. Ensure safety of all employees, contractors, and third-party suppliers.
- ISO Certification and Maintenance – Assist in the process of obtaining and maintaining external accreditation of the Integrated Management Systems to ISO 9001, ISO 22000, and ISO 45001 and HACCP.
- Documentation - Develop Plans, Procedures, Work Instructions and Forms. Manage the document control process to ensure all personnel have access to up to date procedures, work instructions etc. always.
- Six Sigma and Continuous Improvement – Carry out six sigma projects advice and guidance across the organization on Quality Management and Six Sigma philosophy of Continuous Improvement. Monitor audit activities, assemble reports, initiate corrective action plan and monitor the timely resolution of audit findings.
- Internal and External Audit - Publish the Internal and External Audit Calendars, Manage the audit team and coordinate with auditors and activities for internal audits and facilitation of external audits.
- Business Continuity - Executive the Business Continuity Plan and conduct drills.
- Emergency Strategy and Drills – Conduct drills and exercises to meet the Emergency Strategy and Drills
- Performance Management and KPIs - Define Individual and Contract KPIs, Monitor the performance of each service, provide early warning of any potential problems, acquire visibility of interfaces between Serco and Commonwealth and Plan for supply of inputs.
- Reporting - Monthly reporting and monitoring monthly performance for the contract. Assist the Safety Manager in completing HSQE reports, Contractual reports prior to submittal monthly for management review
Specific Requirements
- Degree level or postgraduate in Microbiology.
- NEBOSH Diploma or similar OSH qualification (Holder of NEBOSH IGC Certificate).
- IRCA ISO 9001, 14001, HACCP, ISO 22000, and ISO 45001 Lead Auditor
- Internal Auditing Experience.
- QA/Safety & Assurance experience of at least 7 years with at least 5 years at a supervisory or higher level.
- Experience in Training Delivery with at least 5 years’ experience.
- Experience working in ISO accreditations and audits at least 5 years’ experience.
- Self-motivated and able to work to deadlines.
- Good communication and observation skills and excellent command in English
- People management and problem-solving skills
- Reporting and MS Office, Power BI, and Visio skills.
- Valid UAE driving license.
What’s in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
- Competitive monthly pay and allowances that are commensurate with the role and industry standards
- Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
- We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
- We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
- We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
- We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
- As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.
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