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Patient Catering Supervisor at Serco
Southampton, United Kingdom


Job Descrption

Patient Catering Supervisor

 

University Hospital Southampton, SO16 6YD

 

£22,816.00 - £24,336.00 - depending on experience

 

Various shifts available:

 

  • 1 Full time position available – 37.5 hours, fully flexible Monday-Sunday – 5 days a week

 

  • 1 Part time position available – 22.5 hours, Monday-Saturday – 3 days a week.

 

 

Serco are recruiting for a Patient Catering Supervisor to join the team based at University Hospital Southampton. The key purpose of this role is to co-ordinate an efficient catering team to maintain a clean, safe working environment adhering to health and safety working practises and food hygiene regulations. You will also be supervising and assisting in the delivery of all catering services to patients within the hospital with the main part this job being based in the main kitchen.

 

Main Accountabilities: 

  • Compliance with HACCP requirements
  • Ensure service critical tasks are completed on time daily
  • Supervision, allocation, direction, and monitoring of BOH pick and packer
  • Stock Control
  • Assist in arranging duty rotas, annual leave and sickness cover
  • Assist in the development of departmental procedures and protocols
  • Maintain work schedules
  • Comply with departmental policies and procedures to provide an effective and efficient service
  • Report faults and hazards
  • Ensure goods are stored correctly and stock is used on a rotational basi
  • Ensure strict hygiene standards are maintained in line with Food Hygiene Regulations
  • Ensure compliance with Health and Safety Regulations
  • Participate in recruitment, training, absent management, and personal development of Catering Assistants
  • Participate in implementation of Serco Policies and Procedures
  • Occasionally required to conduct investigatory interviews and/or disciplinary hearings.

 

What you will need for the role:

  • Experience of supervising other staff, monitoring work standards and team working
  • Hold a Level 3 Food Hygiene Certificate 
  • Good communication skills including a good telephone manner
  • Excellent customer care skills
  • Knowledge of working with chemicals for cleaning / COSSH awareness
  • Previous large scale catering experience
  • HACPP
  • Institute of Leadership and Management, level 2 (ILM) desirable

 

 

What we offer 

 

  • Up to 6% contributory pension scheme. 
  • 25 days annual leave plus bank holidays. 
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. 
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. 
  • A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. 
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. 
  • Interesting and enjoyable work. 
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 

 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.


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