Custody Administrative Assistant
Full time, 40 hours
HMP Thameside
Permanent
£25,000 Per annum (including LW)
Here at Serco we’re looking for an Administrative Assistant to join us within our Custody department team at HMP Thameside, London, Category B prison.
The main requirement of this role is to provide administrative support within a busy Custody Function at HMP Thameside. The job holder will be responsible for ensuring the safe and secure keeping of prisoners’ files and to action requests relating to prisoners’ files in a timely manner to aid effective record keeping in line with policies and procedures. This is a non-operational job with no line management responsibility and is not expected to be prisoner facing.
The job holder will be required to carry out the following:
- Undertake filing on daily basis to provide effective record keeping in line with policies
- Store and maintain the storage of records appropriately to ensure all prisoners are held and released legally
- Request and receive records from other prisons, and send on back records to requesting prisons
- Manage DPA requests by photocopying files and returning copies to the requestor
- Maintain the live filing system as well as archive/move previous years files in accordance with data protection. This includes noting when files must be destroyed and sent off site to a secure storage facility.
- Understand excel and be able to create and maintain live spreadsheets.
These duties and responsibilities are not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level in line with the business needs.
What you’ll need to do the role
This is an opportunity for an individual with previous experience of working in a related role in a similar position or organisation. They must have previous experience of working within a busy administration office. The successful postholder must have strong numeracy and literacy skills.
Additionally, they must have working knowledge of Microsoft Word and Excel Excellent organisational skills. They must be motivated and actively promote diversity and challenge discriminatory behaviour. They must have strong interpersonal and communication skills and an ability to liaise and negotiate at all levels English language qualification or equivalent.
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- 25 days holiday plus 8 bank holidays
- Working in a tight knit, friendly team environment
- Up to 6% contributory pension scheme
- Serco benefit’s package including discounts and offers
- An autonomous and supportive culture
- The chance to make a positive difference to public sector services
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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