Receptionist SSRC
UK Defence Academy, Swindon, SN6 8LA
FTC 6 months
Salary of £21,000 plus benefits
Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions.
Serco have an exciting new role as a SSRC Receptionist. You will provide an efficient reception service, facilitating entry of students, staff and visitors into the Defence Academy.
Main Accountabilities:
- Provide reception service promptly to the general public, staff, service personnel and visitors to the Defence Academy; being able to articulate the services offered, the courses being run and where they are located.
- Respond efficiently and effectively to requests of a wide-ranging nature from visitors, staff and students.
- Maintain a record of visitor details.
- Issue the appropriate passes to individuals having ascertained their bona fides.
- Liaise with the Ministry of Defence Guard Service (MGS) on a daily basis ensuring a complete handover / takeover is carried out at the start and finish of each day’s duties.
- Book visitors into the Defence Academy and assist new arrivals with information.
- Maintain a key register and booking out system for all Defence Academy buildings excluding the JSCSC
- What you’ll need to do the role:
- Ability to communicate at all levels.
- Methodical, organised and able to work under pressure.
- Adaptable, perseverant and discreet.
- Problem solving skills.
- Ability to work on own or as part of a team.
The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
- Free, secure onsite parking.
- Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
- Gym membership, the site boasting 2 fully equipped gymnasiums.
- Site also has a heated outdoor swimming pool (open May-Sep).
- 18-hole golf course (annual membership circa £375).
- Fully equipped riding stables, with the opportunity for lessons.
- Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
What we offer:
- 25 days annual leave plus bank holidays and the chance to purchase additional days.
- Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
- We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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