Serco: Derwentside Immigration Removal Centre
Permanent, Full Time
Up to £70,000 pa + Car + Excellent Corporate Benefits Package
We are recruiting for a Deputy Director to join our Justice & Immigration team at Derwentside Immigration Centre (IRC), a fully contained residential centre housing adult women. We focus on decency and respect in all aspects of care for our residents and use continuous innovation to further improve and develop our service.
As Deputy Director, you will be responsible for the strategic planning and management of resources in delivering against the objectives set out in the Contract, whilst delivering an efficient and effective operation. You will line manage the Residential, Security, Operations, Governance & Services and Safeguarding & Activities, with overall responsibility for the effective functional management and performance of all these key areas.
We are looking for someone to hit the ground running with the relevant experience - this is a great development opportunity for an experienced senior manager, preferably in an Immigration or Custodial environment with knowledge of Contract structures and experience of contributing to the processes of strategic and business planning at a high level.
Your knowledge of modern business practices, issues and trends, legislative provisions and standards applicable to a commercial environment will support with succeeding in the delivery of accountabilities such as:
- A key influencing figure in the Senior Management Team of Derwentside IRC; to ensure the Strategic and Business Planning process is maintained and contributed to; to identify risks and consequences of changing strategies, policies and procedures with regard to the contract and evaluation and assessment of improvement activities.
- Develop, agree and manage departmental area annual budgets and monthly accounts as cost effectively as possible contributing to the efficiency of the contract, division and wider business. To achieve targets for organic growth contributing to successful business development.
- Ensure that Directors Rules, Detention Service instructions and the Local Security Strategy are completed and/or reviewed by the responsible senior manager whenever there is a change or at least annually as part of a regular review process.
- Encourage and develop a training and development culture and strategy in line with business requirements, ensuring staff are competent in their roles and developed in line with business and individual objectives.
- Prepare and submit accurate and timely reports as required by the Director.
- Promoting a positive culture aligned to Serco Values
- Represent the contract at both internal and external meetings, ensuring the professionalism of the contract is maintained. Maintain effective relations with the customer and external organisations and key individual local stakeholders as required.
This role gives you the opportunity to make a significant impact on how well we look after the people in our care, the legacy we give our team members and being an essential part of a secure, decent and caring Immigration estate. If you enjoy engaging with people and have strong interpersonal skills, this is a fantastic opportunity to work effectively in a socially diverse environment that has a strong commitment to those in our care.
What you’ll need to do the role
In order to carry out this role successfully, ideally you will have a minimum of 2 years relevant Immigration or Custodial experience and be Trained in the Management of Serious Incidents. It is also essential that you have previous Line Management or People Management experience, as well as:
- Previous experience of working within an ethnically diverse organisation
- The ability to think creatively and solve problems in a systematic manner
- Experience of managing large multi-disciplinary teams at a Senior Management level.
Why Serco
A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.
What we offer
- Pension – 6%
- Bonus Scheme
- Employee Assistance Programme
- Chance to contribute to innovation in the immigration sector
- A company passionate about diversity and inclusion
- Serco Benefits package reflective of the role
- A safe and supportive culture
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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