Library Assistant
Serco, HMP Dovegate, Uttoxeter ST14 8XR
Full time, 40 Hours, Permanent
Salary up to £23,495 + Benefits
Working Hours - Monday – Saturday - working 40 hours on a rota basis, covering 8am – 7pm
Here at Serco, we’re looking for a Library Assistant to join our team at HMP Dovegate – a Category B adult male facility near Uttoxeter, Staffordshire where we care for up to 1060 male adult prisoners over the age of 21 serving a range of sentences including trial, remand, those awaiting sentence and convicted men serving long and short term sentences.
The purpose of the role is to support the daily operational running of two libraries based within HMP Dovegate. Ensuring that all stock is accounted for and they reflect the current population who use these facilities. To work closely with the small library team and to support all prisoners who use the facilities each day. To review daily attendance with Management and remedial action put in place.
Main Accountabilities
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To promote the Library/Learning Resource Centre (LRC) services to prisoners, staff and visitors at HMP Dovegate
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Seek to motivate and provide solutions to non-attendance to all services
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To provide a service appropriate to the leisure, cultural, pastoral and educational needs of the prison population, ensuring that the service provides equal access to all
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To complete routine operations within the libraries and, in co-operation with other staff, ensure the maintenance of good order and reasonable behaviour by users
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Classify and organise resources using appropriate strategies i.e. alphabetical / Dewey referencing
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To complete regular stock maintenance
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Use a designated library management system to manage stock issues / returns / departed / renewals
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To provide a request service (using external sources of supply as necessary)
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Promote and encourage reading: support individuals in making reading choices
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Offer an LRC induction session to new users
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Market and publicise LRC services to the prisoners
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To assist the running of both library sites (Therapeutic Community and Main Prison)
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To respond to routine enquiries and requests: books / electronic resources / magazines / information
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To shelve returned materials in a timely manner
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To deliver and collect materials to and from users who cannot visit the LRC
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Ensure that the notice boards are regularly updated
What I need to do the job?
Minimum:
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Level 2 in Maths and English
Desirable:
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Customer Service Qualification
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ICT Qualification
Experience:
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Demonstration of flexibility and the ability to work to deadlines and under pressure
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Experience of working in a custodial and/or library environment would be advantageous
What we offer?
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Competitive salaries with annual reviews
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Up to 6% contributory pension scheme.
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25 days annual leave plus bank holidays.
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Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
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A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
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Interesting and enjoyable work.
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Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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