Record to Report Global Process Manager
Hybrid – Attached to Hook
Full Time, Permanent
£80,000 - £85,000 (dependent on experience)
Here at Serco, we are seeking an experienced Record to Report (R2R) Global Process Manager to be responsible for providing leadership of various R2R Projects working alongside ERP Project Managers. This role will deliver life-cycle support of the project from initial identification of required needs to transition of a completed solution into “business as usual” services. The role requires an excellent understanding of technical architecture and terminology and the ability to learn the overall Finance system landscape.
You will support on numerous finance projects which could include continuous improvement initiatives, technical system upgrades, new interfaces, system enhancements and any other projects which are part of the Finance roadmap.
We offer flexible working to give people more options to better integrate their work and personal life, whilst ensuring that business needs are met. This is a hybrid role where you will be expected to travel to Hook, working with a minimum of 2 days in the office.
As part of this you’ll:
- Work closely with key stakeholders to develop and implement objectives for the global R2R process
- Manage business issues arising from the implementation of new processes or functions
- Ensure processes & associated controls are documented, kept up to date, approved and any exceptions tracked
- Drive and is accountable for several key improvement initiatives to improve R2R processes & their governance, including introduction of standard methodologies and models
- Work closely and collaboratively with the BPO Partner, driving the above continuous improvement initiatives into the operation and ensuring the Serco dependencies are met
- Play an active part in the monthly R2R process ensuring it operates effectively, ensuring BPO understand what is expected of them and when, monitoring progress
What you’ll need to do the role:
- Qualified accountant (ACA, ACCA, CIMA)
- Extensive in-depth practical knowledge of end-to-end R2R processes
- Experience of leading finance or business change projects
- A strong passion for systems including an understanding of and application within the R2R processes (SAP knowledge highly desirable but not essential)
- Leadership capabilities and personal gravitas
- Evidence of building and maintaining strong relationships with internal and external customers and key business stakeholders
- Ability to manage a portfolio of process projects of varying scale and complexity, ensuring risk, complexity and competing demands effectively managed
Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:
- Company car / £4200 cash alternative
- Bonus scheme – 10% on target, 20% exceeding targets
- Private healthcare
- Flexible working considered
- Pension – 6%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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