Job title: Duty Officer
Location: Shrewsbury
Salary: £25,080.78
Job type: Permanent, full-time hours across Monday - Sunday covering various shift times
Here at Shropshire Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Officer to join our centre.
As a Duty Officer, the purpose of your role will be to manage the facility on a day to day basis ensuring all activities are delivered to a high standard. The role will involve a high level of customer interaction where you will be on the front line providing excellent customer service to those who visit the leisure centre and when required, provide support and guidance to help other members of staff in how to give the best service possible.
Reporting to the Duty Manager, the successful candidate will be working on the deployment and supervision of the operational team as well as taking control and responding in the event of any emergency situation.
What you’ll need to do the role
Quarry Leisure Centre are looking to hear from passionate, driven and aspirational candidates who strive to be the best they can be with the want of leaving a lasting impression for those who visit the centre and personally, seek to improve their own performance and that of the team.
Furthermore, Quarry are looking to hear from candidates who have prior experience in a similar environment and are willing to get themselves immersed in a varied role where no two days are the same.
Having an NPLQ Qualification isn’t a necessity for this role, but if you aren’t already in possession of one, then you must be able to undertake the necessary training.
If you feel you meet the above criteria and are looking for a new challenge, please apply at the nearest convenience.
Why Join us
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
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Free membership at the Centre plus heavily discounted use of classes and facilities.
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Excellent Development and Training Opportunities
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6% employer matched pension contribution
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Life assurance up to 2x base salary
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Simply health cash plan
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Anytime health line
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Employee assistance programme
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Benefits portal offering discounts on eating out, travel, shopping and entertainment
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A safe and supportive culture
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A chance to make a positive difference to the community
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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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