Head of Data Governance & Management
Hybrid – Attached to Hook or Solihull
Full Time, Permanent
Data is recognised as a critical asset within Serco both in terms of the value it can bring and the risk it presents. Following the formation of a central data function in the UK & Europe division, there is a requirement for a central role to support stakeholders to implement and embed the data governance and management framework of the organisation to ensure data is managed as an asset.
As a result, we are seeking an experienced Head of Data Governance & Management to provide strategic oversight, leadership and guidance in all aspects of data governance and data management.
In this new role, you will support with building a data governance culture across the organisation. You will ensure high standards are maintained in-line with policy, regulations and ethical requirements. You will also work with other divisional colleagues to ensure that the data governance framework is standard and has global applicability across Serco’s business.
As part of this you’ll:
- Lead the development, implementation and management of the data governance framework, policies and standards, ensuring data privacy, security and compliance with relevant regulatory requirements
- Support the data strategy execution, working with other functional and divisional colleagues to execute the data strategy
- Monitor adherence to data governance policies, standards and the framework
- Provide internal support to data owners and stewards to implement data governance practices within their domain areas
- Maintain effective long-term relationships at a senior level with key decision-makers and influencers
- Implement and establish wider data management competencies within the organisation (such as data quality assurance, metadata management, master data management and development of data standards)
- Support data risk owners in understanding and managing the organisational data risks and issues
- Work with the learning team and the business to develop and maintain training and guidance relating to data governanc
What you’ll need to do the role:
- Passion and enthusiasm about data governance
- Strong knowledge of data governance and management best practices within a similar organisation
- Ability to understand and identify business requirements and use cases for data governance
- Knowledge about data governance frameworks and best practice
- Understanding of data governance tools and technology
- Good understanding of regulatory and compliance data policies
- Excellent stakeholder management and influencing skills
- Knowledge of risk management principles and appropriate levels of controls
- Experience of leading on data governance initiatives
- Good understanding of data management concepts such as data cataloguing, business glossaries and data quality measures
- Analytical mindset with the ability to solve complex data issues
- Membership in a professional body or qualifications in data management is desirable
What we offer:
- Company car or car allowance
- Bonus scheme - up to 30%
- Private healthcare
- Flexible working considered
- Pension – 10%
- A company passionate about diversity and inclusion
- Growth and development opportunities – Serco will support with a range of qualifications
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Bupa Anytime HealthLine, Simply Health Plans and more
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
- Up to 25 days annual leave plus bank holidays, with the option to purchase more
- Life assurance
All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
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