Location: Oxford Leisure
Contract Type: Full time, permanent
Working Hours: 40 hours per week, between Monday to Sunday + Excellent benefits
Location: Up to £35,006 per annum + Excellent Benefits
Here at More Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a General Manager to join the team.
This role will see you will lead, manage and be responsible for site(s) within Oxford Leisure, supporting the Contract Manager in developing the commerciality of the facility. You will provide effective leadership to the Duty Manager team with a clear focus on staff engagement and performance management.
In addition to this, you will implement and manage a robust health & safety culture, develop, agree, and manage a robust strategy and annual plan to meet the contractual requirements and business targets, ensure effective financial management is in place to achieve profit and cash targets, conduct regular team meetings, monitoring and taking action to ensure business targets are met and ensure the day to day running of the service is maximised to performance and use of equipment and labour.
Another aspect of this role will be to develop the appropriate suite of KPI’s and using the data to drive decision making and operational improvements, maintain strong working relationships with stakeholders, both internal and external, provide excellent leadership and management so all employees understand and adopt the wider strategies and plans and are motivated to achieve their objectives.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
What you’ll need to do the role
First and foremost, you will be an experienced General Manager from a sporting, leisure, or hospitality background.
You should have a strong background in staff management, excellent customer service skills and be able to effectively motivate a team.
It would be beneficial if you hold NPLQ and/or Pool Plant qualifications.
If you feel you meet the above criteria, then please apply today!
Why Serco
Meaningful and vital work: Working within Leisure at Serco means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to provide the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture
- A chance to make a positive difference to the community
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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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