Café General Assistant
Hook, Hampshire
Part Time, Permanent (22 hours per week)
Monday - Thursday (08:30 - 14:30)
£16,500 per annum plus benefits
Here at Serco, we partner with governments to provide public services across Defence, Justice & Immigration, Transport, Health, and Citizen Services. We are currently recruiting for a Café General Assistant to join our team on a part-time contract. As our Café General Assistant, you will assist the Café Supervisor in overseeing the day-to-day operations in the café. You will be responsible for food preparation, serving on the counter, processing payments, and ensuring that the café is clean and well-presented.
We are looking for individuals with exemplary customer service skills with great knowledge of hospitality and catering.
Main responsibilities of the role include:
- Serve behind café counter and take payments on the till.
- Supervise the day to day running of the Bartley’s café.
- Assist the Café Supervisor with food prep each day for the breakfast, lunch, and the all-day offering.
- Covering for the Café Supervisor during annual leave or sickness, including management of the team.
- Ensure that all health and safety regulations are adhered to.
- Ordering all stock for the café and on-site vending machines.
- Monthly stock checks.
- Receiving and monitoring deliveries.
- Identify strategies to attract and retain customers.
- Ensure that all areas of the café are clean, tidy, and presentable.
What you’ll need to do the role:
- Proven experience of working in the hospitality industry.
- Good knowledge of all health and safety regulations, including food safety.
- Exceptional customer service skills.
- Strong team player.
- Self-motivated and ability to manage time and priorities well.
- Effective communication skills.
- Computer literate with knowledge of Microsoft Office 365.
What we offer:
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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