Location: Swallows Leisure Centre
Working Hours/Pattern: Perm, 9 hours per week, Monday, Wednesday and Friday 3pm to 6pm
Salary: £10.42 per hour (£11.44 from April) + Personal Training rates + Excellent Benefits
Here at Swale Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Health and Fitness Coach to join the centre.
The purpose of the role will be to inspire our members to achieve their goals, deliver Group Fitness, Small Group Training sessions and have the opportunity to deliver Personal Training sessions. You will coach members on effective outlined Health & Fitness programmes appropriate to their needs and advise on the safe use of our exercise equipment. At all times you will help create a community orientated environment building clubs within clubs and always deliver excellent customer service.
The role will involve a high level of customer interaction and there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free membership plus other various discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
The successful candidate will be a passionate and enthusiastic individual who like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.
You will also have a good standard of personal presentation, communication, and customer service skills.
It is essential that you have a level 2 Fitness instruction for you to be considered for this role and be actively working towards advanced instructor qualification (level 3)
Although not essential, having either a working background or interest in the leisure industry would be beneficial in your application.
Why Serco
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
Great people: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave (Pro rata) + Public Holidays
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture
- A chance to make a positive difference to the community
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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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