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Repairs Supervisor | London at Serco
London, United Kingdom


Job Descrption

Working Hours: 8am - 5pm + Out of hours rota for escalation calls only

Office Location: Can be based out of either our West Byfleet, Watford or Kingston offices. 

Working area: Central London and the surrounding areas

Salary: Up to £38,000 + Overtime & Van

 

 

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities. 

 

Could you be our next Repairs Supervisor working across London and the surrounding areas?

  

You will be responsible for overseeing the day-to-day delivery of the Housing Maintenance service, delivering a diverse and complex range of responsive repairs and associated work streams. 

 

Working alongside the Delivery Manager you will support the running of our four Hard FM contracts across the MOD Built and Accommodation Estates the VIVO business is worth more than £500m/annum, with plans for future growth.   

   

This role will see you provide strong and effective leadership to the team, ensure staff are effective in their roles, supported and motivated. You will develop the service, contractors, and individuals to achieve a highly organised operational delivery as well as high levels of quality and satisfaction in line with the operational and financial business plans. 

 

Within this role you will undertake site audits relating to compliance, quality and customer service Implementing best practices to reduce waste and downtime. Day to day you will monitor the jobs and trackers to ensure maximum output per trade, acting as the first point of contact in OOH escalation process. 

   

 

    

What you’ll need to do this role    

Using your previous experience within facility management you will be confident in managing a small team of multi skilled trades operatives. 

  

You will be able to be able to demonstrate your trades background either through experience or formal qualifications. 

   

This role will require you to travel to remote sites weekly therefore it is essential that you hold a clean and valid UK driving licence or can travel to remote locations without the use of public transport.  

    

It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility     

    

You must be able to pass SC Clearance to be considered for this role.    

    

  

What we offer    

  • Up to 6% contributory pension scheme    

  • 25 Days annual leave    

  • Volunteer leave    

  • Established reward and recognition scheme  

  • One paid professional subscription    

  • Life Assurance Policy    

  • Employee discount and reward schemes    

  • Interesting, varied, and enjoyable work    

  • A company that recognises your contribution    

  • Training opportunities and qualifications within a supportive environment to ensure career progression     

  

  

Don’t meet all of the job requirements, but like the sound of us and the projects we work on? Get in touch anyway! Equal Opportunities; Accelerating gender equity is our core mission at Women in Defence UK, therefore we are an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all of our team.  

 

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

 

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

 

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

 


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