Location: Shrewsbury Sports Village
Working Hours: Full-Time, 3 week rota to include earlies, lates and 1 weekend in 3 to cover operational hours
Salary: £23,074.32
Here at Shropshire Community Leisure trust and our partner Serco Leisure Operating Ltd our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Officer/Manager to join the centre.
As the Duty Manager, the purpose of your role will be to lead, manage and be responsible for the day-to-day operation of the facilities in and around the leisure centre site, working within a demanding commercial environment, ensuring all activities are delivered to a high standard with safety the first priority.
You will support, manage, and develop our operational team across the site, build and maintain positive relationships with onsite partners, guests, and neighbours in making sure that our customers receive a positive memorable experience.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership and various discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
What you’ll need to do the role
The successful candidate will be a passionate and enthusiastic individual who like the members of our team have pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
To be considered for this role we are looking to hear from candidates who have prior experience and confidence of working face to face with customers, preferably in the Leisure industry and ideally operational management experience.
If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 25 days annual leave
- Life assurance up to 2x base salary
- Simply health cash plan
- Anytime health line
- Employee assistance programme
- Benefits portal offering discounts on eating out, travel, shopping and entertainment
- A safe and supportive culture
- A chance to make a positive difference to the community
..
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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