Location: Quarry Leisure Centre, SY1 1RU
Working Hours: 12.5 hours per week. Monday: 1.30pm-9.00pm Sunday: 10.00 am-4.00pm
Salary: £7.10 - £10.42 depending on age
Here at Shropshire Community Leisure trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Receptionist to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free leisure access with excellent benefits and discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment.
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
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Free membership at the Centre for you and a friend or family member (limited to 1) plus heavily discounted use of classes and facilities.
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Free safeguarding training and DBS check
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Excellent Development and Training Opportunities
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6% employer matched pension contribution
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Up to 25 days annual leave
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Life assurance up to 2x base salary
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Simply health cash plan
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Anytime health line
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Employee assistance programme
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Benefits portal offering discounts on eating out, travel, shopping and entertainment
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A safe and supportive culture
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A chance to make a positive difference to the community
#leisurejobs
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.
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