Business Support Administrator - RTS Rail Technical Services
Permanent, Full time
Derby, UK
Competitive salary plus benefits
Serco Rail Technical Services (SRTS) is a leader in the provision of independent rail technical expertise, working with organisations in the rail sector nationally and internationally including government, rail infrastructure maintainers, rolling stock companies, train operators and equipment manufacturers. We uniquely can apply more than 50 years of experience to provide engineering services, training services, and digital services to our customers in the rail industry both in the UK and abroad.
At Rail Technical Services we're looking for a Business Support Administrator to enable the effective and efficient delivery of our wide range of services to the UK rail industry.
In this role, you will provide administrative support to the Head of Business Development and across the business to ensure it runs smoothly including, but not limited to, ensuring customers and visitors are provided with a warm welcome to the business, that passes are issued, meeting rooms are prepared, ensuring the office is fully supplied with consumables, supporting the leadership team, maintaining organised files, providing support to month end reporting and undertaking secretarial duties.
Other key responsibilities include:
- Ensure the office workplace is kept in good order.
- Arrange the issuance of workwear, mobile phones, and PPE to all staff.
- Arrange the drugs, alcohol screening and medicals of all staff.
- Provide sickness/holiday cover to other admin staff across the business.
- Collate end of month reports to ensure effectiveness of meetings.
- Take accurate minutes and record actions at various management meetings.
- Management and booking of meeting rooms, conferences, travel, accommodation etc.
- Manage the general Enquiries email account and disseminate information as required
- Support relevant tasks associated with business development and marketing activities such as logging enquiries into databases, assisting with events organisation and other similar activities as required.
What you’ll need to do the role:
- High level of competency with business systems and use of Microsoft Office.
- Numerate, accurate, with a good level of literacy.
- High level of interpersonal and communication skills.
- Ability to work autonomously, prioritise workload and make pragmatic decisions.
- High degree of flexibility and can deal with ambiguity.
What we offer
- Up to 6% contributory pension scheme.
- 25 days annual leave plus bank holidays.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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