Position Summary:

The Manager Strategic Line Maintenance Planning will develop and evaluate the strategic maintenance direction for Technical Operations. The Manager provides a big picture view of the maintenance requirements, implementation of tasks and their execution. They will develop and maintain forecasting models, in-depth measurements and analytics to optimize maintenance cost and execution.

The Manager will develop JetBlue’s long term and strategic maintenance initiatives, in alignment with Technical, Commercial and Finance goals and make strategic recommendations to Senior Leadership.

Essential Responsibilities:

• Manages the development of the long-term forecast of fleet maintenance requirements, which includes; maintenance manpower, station capacity, future hangar requirement, etc.
• Maintains metrics on maintenance, planning and task yield performance.
• Leads the evaluation of new maintenance demand for the required capacity and capability Aircraft Maintenance Program (AMP) revisions, new Airworthiness Directives, Service Bulletins and Fleet Modifications.
• Studies and recommends changes to task bundling/packaging as well as AMP escalations.
• Leads production meetings (Doc Plan and Portfolio Management meetings) with Tech Ops leadership to review maintenance execution and planning effectiveness.
• Primary interface with Network and Schedule Planning teams on Technical Operations fleet and resource requirements.
• Defines requirements and provides feedback on commercial flight schedules and the impact on Technical Operations.
• Drives continuous improvement and process improvements.
• Supports tactical planning teams in their daily execution.
• Leads a team of analysts and specialists to complete tasks.
• Responsible for defining, documenting and enforcing business processes.
• Translates business strategy into long-term goals and objectives; stays abreast of key Maintenance Planning issues within the industry to identify potential opportunities and/or threats to the company.
• Initiates cultural change by driving performance improvement with a higher quality of service to internal customers such as Brand, Flight Operations, Maintenance, Quality, Materials and System Operations.
• Takes a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement.
• Other duties are assigned.

Minimum Experience and Qualifications:

• Bachelor’s Degree; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Five (5) years of airline/aerospace Maintenance or Engineering experience
• Background in analysis, modeling and analytic tools
• Working knowledge of statistics and other data analysis concepts
• Working Knowledge of Part 121 Federal Aviation Regulations
• Proficiency with Microsoft Office applications (Access, Excel including VBA, Word, PowerPoint, Outlook)
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Familiarity with relational database management and programming concepts
• Ability to learn and understand new software in detail
• Analytical and problem-solving skills
• Available for occasional overnight travel (up to 10%)
• Currently in possession of valid travel documents with the ability to travel in and out of the United States
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Master’s Degree in Engineering, Aviation or Business
• Two (2) years of experience working with data management or data analysis
• Holds Federal Aviation Administration (FAA) Airman Certification (Pilot’s License, Airframe and Powerplant Certificate, Dispatcher License) or has undertaken equivalent academic courses for pre-requisite aviation knowledge
• Knowledge of Federal Aviation Regulations (FARs), Airworthy Directives (ADs) and Service Bulletins (SBs) preferred
• Proficiency with Structured Query Language (SQL) and Python programming
• Experience with content management systems such as SharePoint
• Experience with statistical analysis and reporting tools such as R programming, Microsoft SSAS and SSRS, SPSS, SAP Crystal Reports, Tableau, or other Business Intelligence (BI) data tools
• Understanding of markup programming languages (HTML/XML)
• Understanding of text mining concepts
• Understanding of machine learning concepts
• Ability to draft written analyses, present reports in lecture style formats, and explain technical subjects to audiences of varying skills and backgrounds

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion
• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position is between $81,000.00 and $136,200.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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